Data Analyst I - Branch Mobile Sales & Business Intelligence

The Tribe Daily Banking & Client First, within the Branch Operations & Sales area, is looking

for a Data Analyst I. In this role, you will actively contribute to translating our “Together for

progress” strategy—the new chapter in our strategic book “Banking Made Simple”—into

actionable insights for Financial Experts.

Driven by your passion for (i) data & insights, (ii) customers, (iii) branch & digital banking

(“Mobile First”), you will support the successful implementation of our Daily Banking product

and customer strategy across the branch network, both statutory and independent. You will

do this through factual reporting and proactive, in-depth analyses and advice.

Do you know how to support and challenge ideas—yours and others—with facts and

figures? Do you have an innovative mindset? Do you enjoy analyzing and solving business

problems? Then we are looking for you!

A day in the life of a Data Analyst I

As a Data Analyst I, You Will Focus On

• Building, maintaining, and adapting reports in Cognos or Power BI, aligned with
  
  

business needs and evolving KPIs.

Managing and adjusting data packages, data modules, or data models within these

reporting tools to ensure accurate and scalable reporting.

• Writing and maintaining queries (e.g., in SQL or SAS) to collect the necessary data
  
  

for reports, with a strong focus on automation and efficiency.

• Maximizing automation of manual processes using tools like Power Automate, to
  
  

increase reliability and reduce repetitive tasks.

• Analyzing report results to:
• Ensure all presented data is correct and consistent. In case of discrepancies,
  
  

you proactively communicate with stakeholders and bring the right people

together to resolve the issue.

• Identify and share valuable insights with stakeholders to support decision-
  
  

making and continuous improvement.

When are you successful?

Together with the team, you take responsibility for maximizing efficiency and continuous

availability of data and performance reports related to all ambitions.

You Have

• A bachelor’s degree in Mathematics, Business Administration, Computer Science,
  
  

Statistics, or a related field — or at least 3 years of relevant experience.

• Fluency in English; knowledge of Dutch and/or French is a plus.
• 1–2 years of hands-on experience in data analysis and data modeling using SQL
  
  

(required) or Python (a plus), and tools such as SAS, Cognos, and Power BI.

• Experience with Power Automate, Power Query, or similar automation tools is an
  
  

extra asset.

• The ability to translate business questions into analytical problems and deliver clear,
  
  

visually appealing insights.

• Strong analytical thinking and the ability to draw sharp conclusions based on
  
  

available data.

• A proactive team player with a strong sense of responsibility who collaborates easily
  
  

with other teams.

• Willingness to work 50% of your time from the recently renovated Marnix office in
  
  

Brussels.

As a Data analyst I at Daily Banking & Client First, you will have

The Opportunity To

• Play a crucial role in achieving our commercial growth objectives by supporting the
  
  

statutory branch network.

• Develop your expertise in a naturally data-driven and rapidly evolving domain.
• Grow both your analytical and project management skills.
• Collaborate with colleagues within the Tribe Daily Banking & Client First, Data
  
  

Management, and other product teams.

The team

The Data Analysts team is responsible for maximizing the impact of the branch network

through factual reporting and proactive, in-depth analyses and advice. The team consists of

3 data experts in the role of data analyst and process managers. They provide Senior

Management, Regional and Team Leads, and Financial Experts in our ING branch network

with insights to improve performance, customer processes, and sales daily.

As part of the Branch Mobile Sales & Business Intelligence domain, the team is jointly

responsible for strategic development and maximizing customer satisfaction at branches,

efficiency, and (commercial) results.

Here, You Will Enjoy Unique Benefits Such As

• Personal growth & challenging work with room and flexibility to realize your
  
  

ambitions.

• Discovering the branch network, a key success factor in achieving commercial goals
  
  

and high customer satisfaction.

• An informal and dynamic environment that supports your efforts and values your
  
  

proactive initiatives.

• A team that pays attention to team spirit by organizing various activities throughout
  
  

the year.

, ING Bank