IT Administrator (Mid-Senior)

About Pulsetto

Pulsetto is one of the fastest-growing wellness tech companies - in 2025 we were officially recognised by Deloitte as the #1 Company to Watch in the Technology Fast 50 CE program.

You may have also seen us on Netflix’s “Don’t Die”, our founder’s Shark Tank pitch 🦈, or even heard that Cristiano Ronaldo and top NBA players use Pulsetto for recovery.

Despite the spotlight, we’re a humble team, moving fast, iterating even faster, and building the future of nervous system wellness. And now we’re expanding our team to power the next stage of global growth.

Position Overview

As our IT Administrator, you’ll own Pulsetto’s internal IT ecosystem end-to-end — tools, access, security, documentation, and day-to-day support.

This is a hands-on role with real responsibility. You’ll centralize ownership of all company systems, define access and security standards, support employees, and ensure we’re compliant, audit-ready, and independent as a company.

The role is ideal for a strong mid-level IT professional ready to step into senior ownership — or a senior who enjoys building structure, not just maintaining it.

Your Day-to-Day

• Own and manage Pulsetto’s full internal IT tool stack and systems
• Define, enforce, and maintain access policies and permission standards across all platforms
• Manage onboarding and offboarding from an IT perspective (accounts, access, devices, security)
• Provide day-to-day IT support and resolve operational issues for teams
• Own tools procurement and handle incoming tool requests from departments
• Ensure cybersecurity best practices and secure system configurations
• Lead setup of Pulsetto’s tools and systems
• Rationalize and align the tool stack to avoid duplication and inefficiencies
• Monitor licenses, usage, and costs — and optimize where possible
• Create and maintain IT documentation, policies, and internal procedures
• Ensure ISO and compliance readiness from an IT and access management perspective
• Proactively improve IT processes to support scale, security, and reliability
  
  

What We’re Looking For

• Experience in IT administration, systems administration, or internal IT operations
• Strong understanding of access management, user permissions, and security best practices
• Hands-on experience managing SaaS tools, accounts, and internal systems
• Comfort supporting employees with day-to-day IT issues
• Ability to document processes clearly and build structure from ambiguity
• Strong ownership mindset — you take responsibility and follow things through
• Comfortable working independently in a fast-growing environment
  
  

Nice to Have

• Experience preparing for audits, ISO, or compliance requirements
• Experience separating or migrating systems between companies
• Familiarity with cybersecurity standards and IT risk management
  
  

Soft Skills We Value

• Ownership & Accountability – Takes full responsibility for tasks and outcomes
• Proactivity – Anticipates needs and acts without waiting for instruction
• Common Sense & Prioritisation – Focuses on what truly matters
• Solution-Oriented Mindset – Brings solutions, not just problems
• Adaptability – Thrives in change and growth
• Collaboration & Communication – Works well across teams and functions
  
  

What We Offer

• A role with real ownership over the company’s IT foundation
• High impact on security, compliance, and scalability
• Collaboration with international teams across EU and US
• Hybrid work model
• Office perks for Vilnius team (free lunch 3x/week)
• Birthday day off
• Pulsetto device to support your well-being
  
  

📍 Location: Vilnius / Hybrid / Remote

🕐 Employment Type: Full-time

💰 Salary: €3,600–€4,000 gross/month (depending on experience)