Learning Coordinator, L&TD

Description

The AU Delivery Services Learning team is looking for a Learning Coordinator to join our team in Mulrgrave, VIC.

The position will be responsible for deploying and executing learning & training Delivery Services plans to support Delivery Station/Fulfillment Centre execution, aligned with Learning & Development strategy. This role will be focused on training execution with current and new Associates, liaising with critical stakeholders, with a focus on improving operational metrics by standardising process execution.

Key job responsibilities

• Develop, assess, track, and facilitate training related programs for new and current entry level employees.
• Work closely with stakeholders and relevant team members for preparation and coordination of training events based on site/regional needs.
• Build trust with peer(s) across the AU Delivery Services team and collaborates on regional learning projects.
• Serve as a Subject Matter Expert (SME) for onboarding; coordinating all training needs.
• Facilitate certified job and compliance training including ongoing audits, badge creation, data entry and retrains.
• Travel between local Delivery Services sites to provide maximum coverage in the region.
• Maintain, prepare and distribute data on key metrics for their delivery station/region.
• Monitor adherence to standard work and quality and coach associates accordingly.
• Ensure area readiness and area organisation for all Learning Experience areas to ensure they are prepared to support all onsite training activities.
• Escalate any barriers to Learning Manager or appropriate escalation point.
• Collaborate and support the wider Delivery Services Learning Team.
  
  

Basic Qualifications

• Experience in warehouse operations
• Knowledge of learning management systems (LMS) and platforms
• Work a flexible schedule including weekends, nights, and holidays
• Demonstrated experience in planning, performance metrics and process improvement
• Ability to travel between Delivery Services sites as required
  
  

Preferred Qualifications

• Experience in operational training within logistics or service industries
• Demonstrated experience developing and facilitating training programs
• Experience in data analysis
  
  

Acknowledgement Of Country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon Commercial Services Pty Ltd

Job ID: A3170082