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We are looking for a Network Operations Center Engineer | Level 1/2 to join a project at a company specializing in the management of financial markets. The ideal candidate will provides level 1/2 technical support across a broad range of network and infrastructure disciplines that underpin the operation, as well as hosted markets for external clients.
This role is part of a high-availability, 24/7 operational environment and requires close collaboration with all the teams. The position is both internally and externally facing and plays a key role in ensuring service stability, performance, and continuous improvement.
Responsabilities:
This role is part of a high-availability, 24/7 operational environment and requires close collaboration with all the teams. The position is both internally and externally facing and plays a key role in ensuring service stability, performance, and continuous improvement.
Responsabilities:
- Monitor and respond promptly to alerts generated by network and infrastructure monitoring tools
- Diagnose, troubleshoot, and resolve network and system incidents within defined SLAs
- Escalate incidents and problems proactively when service impact is identified or anticipated
- Manage and implement network changes in accordance with established change management processes
- Perform post-change validation and quality assurance activities
- Prioritize and manage multiple incidents, requests, and tasks simultaneously
- Contribute to service improvement initiatives by identifying recurring issues and process gaps
- Participate in operational projects and continuous improvement activities
- Maintain clear and effective communication with internal teams and external stakeholders regarding incidents, outages, and resolutions
- Experience working in a Network Operations Center (NOC) or similar operational environment
- Hands-on experience with monitoring tools such as LibreNMS, Nagios, Grafana, LogicMonitor
- Solid understanding of network and system infrastructures, including: LAN / WAN technologies, TCP/IP, DNS, NTP, Routing protocols (OSPF, BGP) and MPLS
- Experience troubleshooting Cisco and Juniper network environments
- Familiarity with server virtualization, enterprise storage (SAN), backup solutions, and performance/fault monitoring tools
- Strong verbal and written communication skills in English
- Ability to work in shifts (including nights/weekends, if applicable)
- Employment Contract
- Health Insurance
- Meal Card
- Gym Ticket
- Hybrid work (3 days per week in the Porto office)
Key Skills
Ranked by relevance
virtualization
grafana
storage
server
nagios
ospf
wan
lan
bgp
dns
ntp
san
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- Posted
- Feb 05, 2026
- Type
- Full-time
- Level
- Associate
- Location
- Porto
- Company
- Alongside
Industries
IT Services
IT Consulting
Categories
Information Technology
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
Cybersecurity Engineer (w/m/d)
2026-05-28
Full-time
Associate
Austria
IT Services
Information Technology
View Job Details
Related
Senior .NET Developer
2026-03-11
Full-time
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View Job Details
Related
Security Engineer
2026-04-15
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