Cyber Security Analyst

Job Summary

We are seeking an experienced IT Support Engineer to support Operational Technology (OT) cybersecurity within an enterprise environment. The role will focus on maintaining secure, compliant, and resilient IT/OT infrastructure while collaborating closely with OT teams. The successful candidate will play a key role in safeguarding critical systems through proactive monitoring, incident response, and implementation of cybersecurity best practices in line with GxP and regulatory requirements.

Key Responsibilities

• Maintain and support enterprise IT infrastructure including servers, storage, and network devices
• Manage end-user devices, applications, and remote access solutions
• Implement and manage endpoint security, firewalls, VPNs, and intrusion detection systems
• Support backup, disaster recovery, and data integrity initiatives
• Assist with network segmentation, security policies, and system upgrades
• Document OT technology systems, configurations, and procedures
• Support cybersecurity initiatives including IAM, EDR, and vulnerability management
• Ensure compliance with GxP, regulatory standards, and internal SOPs
• Work closely with OT teams to align security controls with operational requirements
• Handle IT service requests, incidents, and continuous system monitoring

Required Skills & Experience

• Strong background in enterprise IT support and infrastructure management
• Hands-on experience with Windows/Linux servers and SAN/NAS storage
• Experience with networking – switches, routers, VLANs, VPNs
• Working knowledge of cybersecurity tools such as firewalls, EDR, and vulnerability management
• Understanding of GxP compliance in regulated environments (pharma, manufacturing, life sciences preferred)
• Strong documentation and communication skills

Preferred Certifications (Nice to Have)

• CompTIA Security+
• CISSP
• Microsoft Certifications
• Cisco CCNA / CCNP

Personal Attributes

• Detail-oriented with a compliance-first mindset
• Able to work independently and collaboratively
• Strong problem-solving skills
• Experience working in regulated environments with site-specific SOPs