Customer Success Internship

BBVA

Switzerland · Internship · Internship

¿Te entusiasma hacer crecer tu carrera?

BBVA es una compañía global con más de 160 años de historia que opera en más de 25 países donde damos servicio a más de 80 millones de clientes. Somos más de 121.000 profesionales trabajando en equipos multidisciplinares con perfiles tan diversos como financieros, expertos legales, científicos de datos, desarrolladores, ingenieros y diseñadores

Main learning topics:

Develop practical skills in customer experience analysis within private banking.
Learn how to analyze quantitative and qualitative client data to generate structured insights.
Gain experience in customer journey mapping and identification of friction points.
Learn to support the analysis of commercial campaigns and funnels.
Acquire hands-on experience in data visualization, dashboards, and KPI tracking.
Understand how projects and initiatives are coordinated and monitored in a corporate environment.
Develop professional skills in stakeholder communication, documentation, and presentation.
Operate within strict data governance, confidentiality, and compliance standards.

Essential Qualifications, Technical Skills & Experience:

Currently enrolled in a Bachelor’s or Master’s program in Business, Economics, Engineering, Data Analytics, Strategy, or a related field.
Strong analytical and organizational skills, with the ability to structure information clearly and logically.
Advanced Excel proficiency (including formulas, pivot tables, and dashboard building). Knowledge of macros/VBA is a strong advantage.
Genuine interest in customer experience, data analysis, and business strategy.
Ability to work in a structured way, manage multiple priorities, and adapt to a fast‑paced environment.
Strong written and verbal communication skills in English and Spanish.

Habilidades:

Key Skills

Ranked by relevance

data visualization data analysis excel

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Country Guide

Switzerland

Very high salaries and premium quality of life

Posted: Feb 03, 2026
Type: Internship
Level: Internship
Location: Zurich
Company: BBVA

Industries

Banking