Technical Support Engineer - Integrations (REST/SOAP, SAML/LDAP)

Join a high-performing enterprise support team where you'll troubleshoot complex integrations across APIs, authentication, email infrastructure and databases. This is a hands-on role for someone who enjoys proper root-cause work and can communicate clearly with customers.

The Offer:

• 11-month PAYE contract + possibility of conversion to fulltime
• €49,000 per annum (pro-rata)
• Hybrid: 2-3 days onsite, Dublin City

What you'll do

• Own and resolve complex customer incidents and escalations
• Troubleshoot integrations across REST/SOAP, LDAP/SAML, SMTP/IMAP/POP3, JDBC/ODBC
• Analyse logs, isolate root cause, and explain fixes clearly
• Collaborate with internal teams to improve resolution speed and quality

What you'll bring

• 3-5+ years' customer-facing technical support (SaaS/software/enterprise)
• Strong understanding of integrations + networking basics (HTTP/TCP/IP)
• Comfortable with SQL/relational databases (MySQL/Oracle)
• Scripting exposure (JavaScript/Python/Shell/Perl) + ability to debug/read code (Java ideal)
• Clear written and verbal communication

Apply
Send your CV or message me for a quick fit-check and a fast turnaround.