HR Generalist - Onboarding

Transguard Workforce Solutions is the UAE’s leading provider of innovative HR solutions. With over a decade of experience in the region and a knowledgeable team, we offer fully integrated HR services.

We are currently seeking a Onboarding & Employee Experience Ambassador for one of our very well-known client, to be based in their Dubai office.

Job Purpose:

To coordinate and execute the administrative and logistical aspects of the onboarding and mobilization process, including airport reception, travel, accommodation, data management, and reporting, ensuring new hires are operationally ready and provided with a positive onboarding experience from arrival to deployment.

Job Responsibilities:

1. Coordinate and physically attend airport pick-ups for overseas new joiners, ensuring safe arrival, welcome reception, and transportation to assigned accommodation in line with company onboarding standards.
2. Coordinate and manage accommodation allocation and readiness for incoming employees (Grades 1–4), including accompanying employees to accommodation when required and ensuring smooth check-in and initial settlement.
3. Manage and confirm flight bookings for overseas hires, ensuring alignment between travel dates, accommodation readiness, and onboarding schedules.
4. Coordinate and prepare all welcome packs for new joiners, ensuring materials are ready, complete, and distributed on or before the employee’s first day.
5. Execute all administrative onboarding activities, including documentation tracking, data entry, follow-ups, checklist monitoring, and maintaining organized employee records in line with HR processes.
6. Maintain accurate onboarding data across dashboards, trackers, and HR systems, ensuring timely updates and reliable information for operational reporting.
7. Prepare and submit weekly operational reports, ensuring accuracy, completeness, and adherence to reporting deadlines.
8. Support deployment readiness by coordinating logistics and confirming that all administrative onboarding steps are completed prior to employee start.
9. Provide flexible working hours when required to support airport arrivals outside standard working times and ensure uninterrupted onboarding delivery.

Skills & Qualifications:

Education Qualification

• Diploma or bachelor’s degree in human resources, Business Administration, Hospitality, or a related field.
• Equivalent practical experience in coordination or customer service roles will also be considered.

Work Experience

• Minimum 2–3 years of experience in onboarding, HR operations, customer service, hospitality coordination, or logistics roles.
• Experience managing travel arrangements, accommodation coordination, or high-volume administrative processes is preferred.
• Experience working in a fast-paced operational environment is an advantage.

Skills

• Strong proficiency in Microsoft Excel and administrative tracking tools.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• High attention to detail and data accuracy.
• Customer service-oriented mindset.
• Ability to manage multiple tasks and meet daily operational deadlines.
• Flexibility to work outside standard hours when required.