Data Operations Specialist

All Things Rugby (ATR) is building the next-generation platform for rugby fans, analysts, and organizations. We’re hiring a Data Operations Specialist to manage data entry, editing, and matchday data comparison & validation through our admin panel. You’ll ensure match information is accurate, consistent, and updated on time especially during live match days so our users always see trusted, high-quality data.

Responsibilities

• Admin panel data entry & editing: Create, update, and maintain fixtures, results, teams, players, competitions, venues, and match metadata.
• Matchday live operations: Monitor ongoing matches and update key details promptly (scores, match time/status, events, cards, substitutions, etc.) according to the workflow.
• Comparison & validation: Cross-check match information against approved sources/internal records, identify discrepancies, and correct/validate before publishing.
• Data quality control: Spot and fix missing fields, duplicates, incorrect naming, formatting issues, and inconsistent records to keep the database clean.
• Post-update verification: Confirm updates reflect correctly on the platform (basic checks on web/mobile views where required).
• Issue logging & escalation: Report admin panel bugs or data anomalies with clear context (match ID, screenshots, steps to reproduce, expected vs actual).
• Process improvement: Proactively suggest improvements to checklists/SOPs, identify recurring data issues, and help strengthen operational quality.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Data Science, Statistics, or Business Administration with a data focus.
• Experience in data operations, data entry, content operations, CMS administration, or QA/data validation.
• Familiarity with sports match structures (fixtures/results/lineups/events) — rugby knowledge is a plus.
• Experience working evenings/weekends on rotating schedules.
• Proactive and ownership-driven: You don’t wait to be told— you spot issues early, raise them, and follow through until resolved.
• High attention to detail: Strong accuracy in repetitive tasks and ability to catch inconsistencies quickly.
• Calm under pressure: Able to work fast and accurately during match windows and high-volume periods.
• Strong organization: Able to manage multiple matches/tasks, prioritize correctly, and keep clean records.
• Problem-solving mindset: Can investigate mismatches, validate sources, and make informed corrections.
• Clear communication: Confident in escalating issues and coordinating with the tech/ops team.
• Comfortable using admin panels/CMS tools and basic Excel/Google Sheets.

Work Schedule & Expectations

• Full-time role with availability during match windows, which may include evenings and weekends depending on the fixture calendar.
• Reliability and consistency are critical during live match operations.

What Success Looks Like

• High accuracy of published match data with minimal post-publish corrections.
• Timely matchday updates within defined SLAs/workflows.
• Proactive issue spotting and clear reporting that improves overall data quality and system reliability.
• Consistent adherence to validation checklists and data standards.

Why Join All Things Rugby (ATR)?

• Be part of a product already used by thousands of rugby fans and professionals, your work directly impacts what users see on matchday
• Small team, big ambition, you won’t just do data entry; you’ll help improve processes, workflows, and how we run matchday operations
• Inclusive culture, and opportunities for growth and leadership