Business Support Associate

About the Job

💡 Allegis Group is the fourth largest staffing company in the world, headquartered in Baltimore, USA. It comprises specialist operating companies that support a wide array of industries. With more than 12,000 employees across 400+ offices globally, we’ve been delivering exceptional service since 1983. Today, we’re proud to be the largest privately owned staffing company worldwide, consistently outperforming competitors and delivering on our promises.

🌍 Our EMEA region focuses on our brands—Actalent, Aston Carter, and TEKsystems—enabling a diverse offering of staffing and services solutions. It's also our fastest-growing region, with a network of 14 offices.

At Allegis Group, the Field Support Group (FSG) plays a pivotal role in managing internal and external staff, delivering contractor care, and ensuring a seamless experience post-placement. This includes onboarding, offboarding, compliance, contract management, and payroll support for AÜG workers.

We are looking for a proactive and strategic Business Support Associate (BSA) to join our team in Switzerland.

The ideal candidate will have a strong personality, capable of driving change and taking ownership of daily business operations. This role requires someone who can work independently, manage relationships across international teams, and contribute to the growth and development of the business.

Key Responsibilities:

Employee and Contractor Lifecycle Management:

· Manage end-to-end onboarding, changes, and offboarding for internal employees, external contractors, freelancers, and OLC workers in compliance with local legislation and Swiss Labour Leasing Law

· Prepare, issue, and manage employment and client contracts, including contractual changes, ensuring accuracy and timely system updates

· Conduct background checks and ensure full compliance throughout the contractor lifecycle

· Maintain accurate and up-to-date records across HR and payroll systems, ensuring data integrity and confidentiality

· Support monthly Swiss payroll processes (CBA/GAV and non-CBA populations) and act as first-level contact for payroll-related queries

· Act as key contact for Swiss authorities and coordinate registrations and ongoing communication with social security, pension funds, and insurance providers

Customer Support and Business Guardianship:

· Serve as the interface between recruitment teams, clients and external workers

· Support with general office and administrative activities, including documentation, archiving and invoice coordination

· Facilitate new hire orientations and ensure timely completion of all required documentation

· Contribute to audits, compliance controls, process improvements, and regional or cross-functional projects

· Deliver strong customer experience and act as a trusted point of contact for internal and external stakeholders

· Take proactive ownership of daily operations and ensure controls and continuity are in place

· Support knowledge sharing, process standardization, and scalability across the wider FSG team

Your profile:

· Proactive, reliable, with a strong sense of ownership and the ability to manage priorities and deadlines as well as being able to comfortable working independently even when under pressure

· Strong personality with the ability to drive change and take initiative without being prompted

· Displays strategic thinking and demonstrating the ability to analyze situations, identify issues, and develop effective solutions.

· Demonstrates a strong sense of ownership by working independently and actively driving process and efficiency improvements.

· Shows eagerness to grow and develop in tandem with the business’s regional growth

· Collaborative team player who builds effective relationships across functions and regions

· Structured and solution-oriented, with an interest in understanding the end-to-end business

Required Skills and Experience:

· Experience in HR administration, payroll, customer support or a comparable administrative role

· Experience coordinating tasks and managing stakeholder relationships across teams with proven ability to work accurately and reliably in a fast-paced environment

· Strong service orientation with excellent organizational and prioritization skills even under pressure, always ensuring accuracy and reliability

· Completed commercial apprenticeship (kaufmännische Ausbildung) or equivalent qualification

· Any further education such as Personalfachfrau / -mann; HR Administration would be beneficial

· Knowledge of Swiss Employment Law and/or Staff Leasing Law is an advantage

· High level of discretion and professionalism when handling confidential information

· Strong MS Office skills, experience with HR/payroll systems (e.g. Abacus) is a plus

· Fluent German and English, French beneficial

What's in for you:

• 25 days vacation, increasing with tenure
• Performance bonus
• Leisure allowances
• Pension & sickness / accident insurance fully covered by employer
• Internal trainings, coaching and self-development opportunities

If you love to work for an international company, with a highly motivated and driven team and many opportunities to grow in a team which supports you on daily basis, we are then looking for you. As part of a global company we are committed to help our people grow both personally and professionally.

If you want to be part of a motivated and supportive, dynamic, multicultural and fun Back office Team we are looking forward to receiving your complete application in English.