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SoftServe is a global digital solutions company, headquartered in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, and LATAM. We are about people who create bold things, make a difference, have fun, and love their work.
Our client is a US company that delivers a complex digital platform designed to simplify cooperation among participants in the insurance process. This platform provides various options, saves time for choice and contract signing, and ultimately increases the number of customers. The project enhances cooperation between insurance companies, agents, and customers, enabling insurance specialists to compare different insurance products for their clients comprehensively.
Together with our client, we are enhancing a state-of-the-art chatbot that leverages Generative AI to elevate user experiences and expand platform functionalities. This project involves a dedicated team committed to the continuous development and broadening of the chatbot's capabilities.
IF YOU ARE
- Experienced in Python's asyncio for effective asynchronous programming
- Proficient in building REST API services using FastAPI and Pydantic, or have a strong background in other web frameworks
- Skilled in using Python type-hinting to enhance code clarity and reduce bugs
- Competent in working with PostgreSQL databases
- Capable of writing testable, maintainable code that follows SOLID, DRY, and KISS principles
- Familiar with basic concepts in prompt engineering
- Effective team player with strong communication skills and a passion for innovative technologies
- Confident problem-solver with a proactive approach to overcoming challenges
- Experienced in building chatbots with Langchain (nice-to-have)
- Develop and enhance our cutting-edge chatbot solutions using advanced AI/ML technologies
- Integrate AI functionalities to ensure seamless and intelligent user interactions
- Design innovative algorithms to improve the adaptability and efficiency of our chatbot systems
- Elevate user satisfaction by optimizing chatbot responses and engagement strategies
- Perform rigorous testing to ensure robustness and reliability of the AI/ML models
- Attend workshops and training sessions to stay updated with the latest advancements in AI/ML technology
- Interact with cross-functional teams to align chatbot development with overall business goals
- Support your technical and personal growth – we have a dedicated career plan for all roles in our company (mentoring, retraining program, professional training)
- Contribute directly to the evolution of our innovative chatbot by collaborating closely with product and design teams
- Explore the cutting-edge field of Generative AI and make a tangible impact on the market appeal of our product
- Ensure your health and well-being with a comprehensive health insurance package tailored for our team members
Key Skills
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