Mobile Engineer
HirenzaGermany5 hours ago
Full-timeRemote FriendlyInformation Technology
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About The Company
Intercom is a leading AI Customer Service company dedicated to transforming how businesses engage with their customers. Established in 2011, Intercom has built a reputation for innovative solutions that enhance customer interactions through intelligent automation and seamless support channels. Our flagship AI agent, Fin, is among the most advanced customer service AI on the market, enabling businesses to deliver consistent, high-quality service around the clock. Fin can be integrated with our Helpdesk platform to form the Intercom Customer Service Suite, providing AI-enhanced support for complex or high-touch queries that require human intervention. Trusted by nearly 30,000 global organizations, Intercom is committed to setting new standards in customer service by pushing boundaries, building rapidly, and delivering exceptional value to our clients.
About The Role
We are seeking a talented iOS Engineer to join our dynamic mobile team and contribute to shaping and accelerating our mobile Messenger strategy. In this role, you will be instrumental in developing and maintaining our iOS SDK, which is integrated into thousands of iOS applications used by millions of users worldwide. You will work closely with cross-functional teams, including product managers, designers, backend engineers, and fellow mobile developers, to create innovative features and improve the overall user experience. This position offers an exciting opportunity to influence the future of mobile customer engagement and work on high-impact projects that reach a global audience. You will be part of a collaborative environment that values autonomy, continuous learning, and technical excellence.
Qualifications
The ideal candidate will have at least 2+ years of experience developing mobile applications on iOS, demonstrating a strong understanding of iOS development principles and best practices. Proficiency in Swift is essential, with experience in Objective-C considered a plus. You should have a solid grasp of iOS APIs, design patterns, and architecture. Experience in publishing one or more apps on the App Store is required, showcasing your ability to deliver high-quality, user-centric applications. Strong collaboration skills are vital, as you will work directly with product teams and designers to translate requirements into functional features. A passion for learning new technologies and taking ownership of projects is essential for success in this role.
Responsibilities
Intercom embraces a hybrid working model, believing that in-person collaboration fosters stronger connections, creativity, and a vibrant company culture. Employees are expected to work from the office at least three days per week, with flexibility to work remotely for the remaining days. Our culture is built on openness, respect, and inclusivity, ensuring a safe environment where diverse perspectives are valued. We avoid divisive topics in our communications and focus on fostering a cohesive, supportive workplace. Intercom is committed to diversity and equal opportunity, actively promoting a work environment free from discrimination based on race, gender, age, disability, sexual orientation, gender identity, or any other protected characteristic under applicable laws.
Intercom is a leading AI Customer Service company dedicated to transforming how businesses engage with their customers. Established in 2011, Intercom has built a reputation for innovative solutions that enhance customer interactions through intelligent automation and seamless support channels. Our flagship AI agent, Fin, is among the most advanced customer service AI on the market, enabling businesses to deliver consistent, high-quality service around the clock. Fin can be integrated with our Helpdesk platform to form the Intercom Customer Service Suite, providing AI-enhanced support for complex or high-touch queries that require human intervention. Trusted by nearly 30,000 global organizations, Intercom is committed to setting new standards in customer service by pushing boundaries, building rapidly, and delivering exceptional value to our clients.
About The Role
We are seeking a talented iOS Engineer to join our dynamic mobile team and contribute to shaping and accelerating our mobile Messenger strategy. In this role, you will be instrumental in developing and maintaining our iOS SDK, which is integrated into thousands of iOS applications used by millions of users worldwide. You will work closely with cross-functional teams, including product managers, designers, backend engineers, and fellow mobile developers, to create innovative features and improve the overall user experience. This position offers an exciting opportunity to influence the future of mobile customer engagement and work on high-impact projects that reach a global audience. You will be part of a collaborative environment that values autonomy, continuous learning, and technical excellence.
Qualifications
The ideal candidate will have at least 2+ years of experience developing mobile applications on iOS, demonstrating a strong understanding of iOS development principles and best practices. Proficiency in Swift is essential, with experience in Objective-C considered a plus. You should have a solid grasp of iOS APIs, design patterns, and architecture. Experience in publishing one or more apps on the App Store is required, showcasing your ability to deliver high-quality, user-centric applications. Strong collaboration skills are vital, as you will work directly with product teams and designers to translate requirements into functional features. A passion for learning new technologies and taking ownership of projects is essential for success in this role.
Responsibilities
- Collaborate with product managers, designers, and backend engineers to shape the mobile strategy and define the roadmap for all Intercom mobile offerings.
- Own the development lifecycle of features and components, from conception through deployment, ensuring high performance and reliability.
- Design, implement, and maintain robust, scalable, and well-tested iOS code that adheres to industry standards and best practices.
- Contribute to the technical architecture and help define long-term solutions that support the company's growth and evolving needs.
- Participate in code reviews, testing, and troubleshooting to ensure the quality and stability of our mobile SDKs.
- Stay current with the latest iOS development trends and incorporate new techniques to improve product functionality and user experience.
- Support cross-team initiatives by providing platform expertise and mentoring other engineers on iOS best practices.
- Competitive salary package complemented by equity options in a rapidly growing startup environment.
- Daily catered lunch and a variety of snacks, with access to a fully stocked kitchen to support your well-being.
- Regular performance reviews with opportunities for salary adjustments and recognition of your contributions.
- Comprehensive pension scheme with up to 4% company matching to secure your financial future.
- Extensive health and dental insurance plans for you and your dependents, along with life assurance for peace of mind.
- Flexible paid time off policy to promote work-life balance and personal well-being.
- Paid maternity leave and six weeks of paternity leave to support your family needs.
- Cycle to Work Scheme with secure bike storage to encourage sustainable commuting options.
- Provision of MacBooks as standard equipment, with options for Windows devices based on role requirements.
Intercom embraces a hybrid working model, believing that in-person collaboration fosters stronger connections, creativity, and a vibrant company culture. Employees are expected to work from the office at least three days per week, with flexibility to work remotely for the remaining days. Our culture is built on openness, respect, and inclusivity, ensuring a safe environment where diverse perspectives are valued. We avoid divisive topics in our communications and focus on fostering a cohesive, supportive workplace. Intercom is committed to diversity and equal opportunity, actively promoting a work environment free from discrimination based on race, gender, age, disability, sexual orientation, gender identity, or any other protected characteristic under applicable laws.
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