AI Automation & Operations Specialist (AI-Driven Business Operations)

MindFriend PROUkraine9 hours ago

Full-timeRemote FriendlyInformation Technology

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Location: Remote / Full-time

The Mission

You will be the bridge between technical AI capabilities and our core business functions. Your goal is to leverage AI tools to streamline, automate, and scale our Legal, HR, Finance, and Research departments.

About

MindFriend is an international mental-health technology platform connecting psychologists, psychiatrists, and therapists with clients globally through secure video consultations and digital services.

The Role

e are seeking an AI Operations & Automation Architect who can design and implement automation systems that allow our company to operate efficiently at scale.

This role requires someone who actively uses AI and automation tools to run business operations, not just someone who uses AI occasionally.

Role Overview

You will design and implement AI-powered operational workflows that support our marketplace platform. This includes automation for:

professional onboarding and verification
legal and regulatory monitoring
payment and payout reconciliation
accounting and financial reporting
internal reporting and operational dashboards
AI-assisted customer support systems
research and data analysis pipelines

Your goal is to help build a fully automated operations infrastructure.

Key Responsibilities

Design and deploy workflow automation systems across company operations
Build AI-powered workflows that automate repetitive operational tasks
Integrate APIs across payment platforms, CRM systems, and internal databases
Build AI agents and automation pipelines for research, compliance, and reporting
Implement automated reconciliation and financial reporting systems
Monitor new technologies and continuously improve operational automation
Build dashboards and data pipelines for operational insights
Ensure systems are reliable, secure, and scalable

Requirements

Required Technical Skills

Candidates should have practical experience with several of the following tools and technologies:

Automation Platforms

n8n
Make.com
Zapier
Microsoft Power Automate

AI & LLM Tools

OpenAI API
Claude
Google Gemini
AI agents
RAG systems

Programming & Integration

Python
JavaScript
REST APIs
Webhooks
OAuth authentication
JSON data handling

Databases & Data Pipelines

PostgreSQL
Supabase
data pipeline automation
ETL workflows

Business Systems

Stripe or similar payment platforms
Xero / QuickBooks accounting systems
CRM systems (HubSpot, Odoo, Salesforce, GoHighLevel)
support tools (Zendesk, Freshdesk)

Analytics & Reporting

Power BI
Tableau
data dashboards and operational analytics
Strong expertise in AI tools and automation platforms
Familiar with tools such as ChatGPT, Claude, Notion AI, Perplexity, Zapier, Airtable, n8n.io, etc
Background in Law, Accounting, Finance, Economics, Business or irrelevant
Strong written and verbal English communication skills
Demonstrated experience using multiple AI tools across business functions
Ability to independently research, test and implement new AI technologies
Strong analytical and problem-solving skills
Experience applying AI in operational workflows such as legal, HR, finance, research or administration
Highly organised and able to work independently

Ideal Candidate

Obsessed with AI tools and productivity systems
Regularly experiments with new AI platforms and automation technologies
Thinks in terms of systems, workflows and optimisation
Is proactive, curious, and highly resourceful

Benefits

🌟 What We Offer

This is a full-time, permanent position.

You will work with a professional international team across different countries.

We offer:

✅ Stable full-time job
✅ Work with a global team
✅ Opportunity to relocate to Europe (if you want)
✅ Salary increases based on performance
✅ Equity share in the company (you become part-owner)
✅ Full ownership of your marketing work
✅ Recognition for your results and impact
✅ Long-term career growth

This is not just a job.

You will help build and grow a global mental health platform.

Your performance will directly influence:

Your salary growth
Your position in the company
Your ownership in the business

We are looking for someone who wants to grow long-term, not just work short-term.

Key Skills

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