AIQU
Network Operations Center Engineer
AIQUUnited Arab Emirates3 days ago
ContractInformation Technology

We are looking for an experienced NOC Shift Lead / Senior NOC Engineer (L2) based in Abu Dhabi, UAE.


🔹 Key Responsibilities:

  • Act as the overall in-charge of the NOC shift and serve as the single point of contact for ICP.
  • Own the full incident lifecycle, ensuring timely resolution and clear communication with internal ICP teams and external vendors.
  • Ensure SLA adherence and operational efficiency across incidents and service requests.
  • Lead major incident management, coordinate resolution efforts, and drive Root Cause Analysis (RCA).
  • Identify and implement service improvement actions to enhance operational stability and performance.


📩 If you have experience in network operations, incident management, and shift leadership, feel free to reach out or share your CV.