Network Operations Center Engineer

We are looking for an experienced NOC Shift Lead / Senior NOC Engineer (L2) based in Abu Dhabi, UAE.

🔹 Key Responsibilities:

• Act as the overall in-charge of the NOC shift and serve as the single point of contact for ICP.
• Own the full incident lifecycle, ensuring timely resolution and clear communication with internal ICP teams and external vendors.
• Ensure SLA adherence and operational efficiency across incidents and service requests.
• Lead major incident management, coordinate resolution efforts, and drive Root Cause Analysis (RCA).
• Identify and implement service improvement actions to enhance operational stability and performance.

📩 If you have experience in network operations, incident management, and shift leadership, feel free to reach out or share your CV.