Are you ready to shape the future together?

As the Learning and Development Division under the TEB Human Resources Group, we don't just design development programs—we shape the future of the TEB Group together.

We are a team that unlocks the potential of our employees, enhances performance, and transforms the learning experience with digital, innovative, and impact-driven solutions. We are now looking for a new team member to join us on this journey, taking ownership of learning and development operations from start to finish to create a flawless learning and employee experience.

Purpose of the Role:

To ensure that learning and development programs designed in line with TEB's strategies are implemented across the bank with high impact; to create a sustainable and measurable learning & development ecosystem that enhances the employee experience, focusing on learning technologies, process management, and operational excellence.

Qualifications we are looking for in this role:

• Bachelor's degree
• At least 3 year experience in a similar role
• Written and spoken English proficiency
• Proficient in MS Office programs
• Proficient in invoicing processes (system entry, checking, tracking, recording)
• Advanced planning, process management, organization, and task tracking skills
• Attention to detail, ability to see the big picture
• Strong verbal and written communication skills; ability to establish positive communication with suppliers, trainers, and all internal and external stakeholders

Responsibilities expected for this role:

• End-to-end monitoring of the planning, organization, and implementation processes of training programs
• Organizing trainers, planning training rooms and dates, coordinating transportation to the training center, ensuring uninterrupted supply of necessary stationery, checking the system hardware in the training room, creating system records, managing participants, and ensuring evaluation forms are completed in full
• Sending training invitations and announcements to participants on time
• Providing trainers with complete information about the logistical needs of the training they will deliver and transportation to the training center, accommodation, meals, etc.
• Monitoring the completion of “Participant Evaluation Forms” by participants, analyzing and reporting on the forms, and entering them into the system
• Monitoring training attendance, recording attendance status in the system, following up on excuses and issuing warnings when necessary
• Checking individuals who do not attend training without excuse, preparing cost reports, and following up on related form processes
• Following up on the survey processes of training programs
• Organizing exams that can be conducted within the scope of training
• Monitoring the budget for training programs, managing the entire contract and invoicing process
• Ensuring coordination with trainers, suppliers, and business units to maintain high quality standards
• Ensuring all necessary documents (non-bank forms, residency documents, etc.) are obtained for all invoice payments to be made during the training process
• Evaluating expense reports
• Tracking contract processes, purchasing, spending, and accounting processes from start to finish
• Ensuring that contracts with trainers and training companies are correct and complete
• Establishing effective written and/or verbal communication in the flow of information within and outside the department and in coordination with training centers
• Periodic reporting on matters within the scope of responsibility
• Reporting annual expenses within the scope of training participation of other group companies