Technical Business Analyst

Responsibilities:

• Work with cross-functional teams and various stakeholders, including Solution and Technical Architects, UX/UI Designers, Software Engineering, and Application Support
• Act as the customer proxy, work with Technical Product Management (TPM) and Agile Delivery Manager (ADM) to define and prioritize stories in the Team Backlog.
• Attend the relevant Product Management events for planning and Program Backlog/Vision refinement.
• Work on backlog refinement with the team and participate in sprint planning and user story estimation.
• Work in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
• Solve product-related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments.
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies.
• Collaborate with the delivery teams to define acceptance criteria
• Formally accepts user stories on behalf of the Business Owners, including review of test cases and assures that delivered users stories comply with its Definition of Done (DoD),
• Understand the scope of the upcoming enabler work and collaborate with Technical and Solution Architects/Engineering to assist with decision-making and sequencing of the critical technological infrastructures that will host the new business functionality.
• Participate in team’s demo and retrospectives.

Knowledge, Skills, and Experience required:

• Agile Product Owner Certification/Training highly desirable
• API Management
• Experience with Scrum, Kanban
• Previous experience within a similar role (Product Owner, Project Manager or Business Analyst), 3+ years minimum
• Proven track record of delivering complex solutions
• Strong analysis and problem-solving skills.
• Experience working with cross functional teams
• Experience systematically analysing problems, drawing relevant conclusions, and devising appropriate courses of action.
• Proficient in writing user stories, and following the development process through user story acceptance
• Experience with Behaviour Driven Development (BDD) highly desirable.
• Proficient in using Jira/Confluence