Role Overview:

The System Administrator is responsible for managing, maintaining, and supporting the organization’s IT infrastructure to ensure reliable, secure, and efficient system operations. The role supports day-to-day IT operations across the organization, ensuring systems, servers, and networks run smoothly to support real estate business activities and users.

Key Responsibilities

1. System Administration & Maintenance

• Install, configure, and maintain servers, operating systems, and enterprise applications.
• Monitor system performance, availability, and security across all IT infrastructure.
• Perform system upgrades, patches, and routine maintenance.

2. Infrastructure & Network Support

• Manage and support network infrastructure including switches, firewalls, VPNs, and connectivity.
• Ensure stable connectivity across offices, sales centers, and project sites.
• Troubleshoot system and network issues and provide timely resolutions.

3. Security & Data Protection

• Implement and maintain security policies, user access controls, and data protection measures.
• Monitor system logs and security alerts to identify and mitigate potential threats.
• Support backup, disaster recovery, and business continuity plans.

4. User Support & IT Operations

• Provide technical support to employees for hardware, software, and system issues.
• Manage user accounts, permissions, and access across IT systems.
• Coordinate with external vendors for hardware, software, and system support when required.

5. Documentation & Compliance

• Maintain documentation of systems, infrastructure, and IT procedures.
• Ensure systems comply with internal IT policies and security standards.

Qualifications & Experience

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 3–5 years of experience in system administration or IT infrastructure support.
• Experience supporting enterprise IT environments.

Technical Skills

• Experience with Windows Server, Active Directory, and Microsoft 365.
• Knowledge of networking concepts, firewalls, VPNs, and switches.
• Familiarity with virtualization technologies (VMware or Hyper-V).
• Experience with backup and disaster recovery solutions.
• Knowledge of cybersecurity best practices.

Key Competencies

• Strong troubleshooting and problem-solving skills
• Attention to detail and system monitoring capability
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and collaboration skills