IntePros
DevOps Engineer
InteProsUnited States8 hours ago
Full-timeEngineering, Information Technology
DevOps Engineer (Contract)

Location: Philadelphia, PA

Team: Operations

Work Environment: 24/7 Operations (On-Call Rotation Required)

Employment Type: Contract

Position Overview

We are seeking a highly skilled DevOps Engineer to join the Operations team supporting next-generation network infrastructure, including virtual CMTS (vCMTS) and Distributed Access Architecture (DAA) platforms.

This engineer will play a critical role in platform stand-up, software installation, network maintenance, automation, incident mitigation, and long-term reliability improvements across national deployments. The ideal candidate combines strong Linux systems expertise, deep network protocol knowledge, and hands-on automation experience within a 24x7 production environment.

This is an onsite role in Philadelphia. Local candidates only.

Key Responsibilities

  • Support vCMTS platform stand-up, software installation, and system configuration
  • Execute change implementations including system upgrades, risk mitigation, and RMAs
  • Perform system and network maintenance across distributed environments
  • Troubleshoot and resolve production software, hardware, and networking issues
  • Identify service-impacting trends and partner with engineering teams to drive long-term solutions
  • Handle incident mitigation in a 24/7 operational environment
  • Participate in an on-call rotation (including weekends and holidays)
  • Develop automation tools and scripts (Python, Bash, etc.) to improve operational efficiency
  • Support new product integration and operationalization efforts
  • Collaborate with Product and Project Management teams to deploy new services
  • Build monitoring solutions and contribute to service reliability improvements
  • Develop standards and procedures for release readiness and quality measurement

Required Qualifications

  • Bachelor’s degree in Engineering, Computer Science, or related field
  • 3+ years of production operations experience in a 24x7 environment
  • Strong expertise in Unix/Linux environments
  • Hands-on experience with scripting and automation (Bash, Python, etc.)
  • Proven experience in network troubleshooting and configuration
  • Strong understanding of networking fundamentals, including:
    • BGP
    • OSPF
    • Routing protocols and traffic flow
  • Experience working with networking devices such as:
    • Juniper
    • Arista
  • Cisco
    • (CCNA or JNCIA certifications are a plus)
  • Server hardware and software troubleshooting experience
  • Experience with revision control systems (Git/GitHub) including branching and tagging strategies
  • Experience provisioning and managing applications in virtualized and cloud environments (AWS preferred)
Preferred Qualifications

  • Kubernetes experience
  • Jenkins (CI/CD pipeline automation)
  • Ansible, Puppet, or Chef for configuration management
  • Docker containerization
  • Experience building and replacing system hardware
  • Familiarity with IT service definition, implementation, and monitoring
  • Exposure to Distributed Access Architecture (DAA) or cable platform operations
  • Strong collaboration skills with QA, Software Engineering, and Network Engineering teams

What Makes a Strong Candidate

The Ideal Candidate Will Demonstrate

  • Deep understanding of networking protocols (not just listed on resume)
  • Strong troubleshooting skills under production pressure
  • Automation-first mindset
  • Experience operating in high-availability, carrier-grade environments
  • Ability to follow established processes while identifying opportunities for improvement
  • Comfort working independently in a fast-paced operational setting

Work Environment

  • 24/7 operations team
  • On-call rotation required (including weekends and holidays)
  • Onsite in Philadelphia
  • Must be available for in-person interviews

Key Skills

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