Job Description – HR Generalist

Rate: £23.40 per hour

Location: Manchester

Contract Length: 6 months

Role Purpose

The HR Generalist is responsible for providing first-line support to Line Managers on all people-related matters outside the scope of HR Operations. This includes Employee Relations, HRBP Workday actions, HR-driven interventions, and global people processes. The role ensures consistent, accurate, and proactive HR support across all UK sites.

Key Responsibilities

1. Centralised HR Support

• Act as the primary contact for Employee Relations matters (disciplinary, performance, absence, and general HR queries) across all UK sites.
• Provide timely, consistent guidance to line managers on day-to-day people issues.

2. People Processes

• Drive annual HR processes such as performance management and the compensation cycle.
• Oversee HR tasks in Workday, ensuring accuracy, compliance, and efficient data management.

3. Data-Driven HR Services

• Develop tools and generate meaningful data insights for interventions and decision-making.
• Analyse trends using multiple data lenses and feedback channels.

4. Policy Development & Implementation

• Support policy development and continuous improvement of HR guidelines.
• Ensure consistent application of HR policies across all sites.
• Help managers and employees navigate and interpret HR systems and processes.

5. HR Support

• Partner with HR Consultants and Strategic Leads to drive wider strategic people initiatives across the UK.

6. Training & Development

• Work collaboratively to identify training needs.
• Support roll-out and delivery of development initiatives for employees.

7. Change Management

• Assist with the implementation of HR initiatives, supporting communication and change management efforts.

8. Continuous Improvement

• Identify and recommend opportunities to streamline HR processes and enhance efficiency.

9. Recruitment Support

• Act as the initial point of contact for recruitment activities.
• Collaborate with line managers and recruiters to ensure effective vacancy management.

Experience & Qualifications

Essential

• Significant HR generalist experience across a broad remit.
• Strong understanding of UK employment law and experience managing Employee Relations cases.
• Experience using HR systems (Workday experience preferred).
• Data-focused mindset with experience creating reports and analysing data.
• Strong skills in Microsoft Word, Excel, Outlook, and virtual collaboration tools (e.g., Zoom).
• Proven stakeholder management capability.
• Fluent English (verbal and written).

Desirable

• CIPD qualified or currently studying toward it.
• Experience working in a global organisation.

Critical Success Factors & Key Challenges

• Utilising clear, accessible metrics and data to deliver insights (e.g., engagement, retention of key talent, EVP effectiveness).
• Navigating complexities within a global matrix organisation.