Job Title – .Net Application Support

Company – TCS (MEA)

Location – Muscat, Masqaţ, Oman

Job type – Full time

About Us :

Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.

A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.

Job Description :

Key Responsibilities:

• Perform L1/L2 triage for application incidents and service requests
• Provide application support for .NET based systems
• Analyse issues, identify root causes, and propose workarounds or fixes
• Execute basic SQL queries to validate data and assist in troubleshooting
• Monitor application logs, alerts, and batch jobs
• Communicate effectively with Arabic-speaking users/business teams
• Document issues clearly and update tickets with accurate resolution details
• Escalate complex issues to development or infrastructure teams as needed
• Ensure adherence to SLAs, SOPs, and support processes
• Participate in incident reviews and knowledge base documentation.

Technical Skills :

• Working knowledge of .NET / C# / ASP.NET
• Ability to understand application flow and perform code-level triage
• Basic SQL skills, including:
• SELECT statements
• WHERE clauses
• Joins
• Basic data validation
• Experience with ticketing tools (ServiceNow, Jira, etc.)
• Exposure to production support environments .

Good to Have :

• Exposure to ASP.NET MVC / Web API
• Understanding of application logs and exception handling
• Familiarity with ITIL processes
• Working knowledge of Jira to effectively escalate unresolved support issues to Product and Development teams with complete analysis and documentation.

Thank you for your interest in applying for this position with TCS. We will review your application and will get back to you if we are considering your interest in this opportunity.

Application Deadline : 26 Apr 2026

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