Product Manager, Core Send
FélixArgentina1 day ago
Full-timeProduct Management, Marketing
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About Us
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.
About The Role
We are looking for a Product Manager for Core Send to help us architect Félix’s primary engine. While other teams focus on bringing users in, you will own the experience of the users who stay, ensuring every transaction is seamless, reliable, and insanely great. This role sits at the strategic intersection of our most complex domains: Engineering, Operations, and AI. You will lead the whole chat funnel, focusing on power users, multi-product horizontal UX, and operational efficiency.
Responsibilities
At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
Want to learn more about our privacy practices? Check out our Privacy Policy.
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.
About The Role
We are looking for a Product Manager for Core Send to help us architect Félix’s primary engine. While other teams focus on bringing users in, you will own the experience of the users who stay, ensuring every transaction is seamless, reliable, and insanely great. This role sits at the strategic intersection of our most complex domains: Engineering, Operations, and AI. You will lead the whole chat funnel, focusing on power users, multi-product horizontal UX, and operational efficiency.
Responsibilities
- Core Product Roadmap: Own and execute the roadmap for the Core Send experience, prioritizing initiatives that improve error-free transaction success, self-service capabilities, and power-user retention.
- Operational Excellence: Partner closely with the Ops and Engineering teams to surface back-end financial complexities into simple, transparent, and actionable UI for the user.
- Squad Leadership: Lead a cross-functional squad to ship high-impact features.
- Data-Driven Discovery: Navigate internal data (Amplitude, Omni/Looker) to identify friction in the chat funnel and validate every product decision with rigorous analysis.
- AI Implementation: Work with our AI and Ops teams to make chat-based transaction management more efficient and self-serving for users.
- End-to-End Ownership: Drive features 0 → 1: from initial data analysis and user interviews to MVP requirements, testing, and post-launch experimentation.
- 3–5 years of experience in Product Management, ideally with a mix of "big company" structure and "startup" agility. You know how to build processes without losing speed.
- You are obsessed with data. You’re comfortable navigating funnels and using tools like Amplitude, Mixpanel, Omni, and Looker to tell a story and prioritize the roadmap.
- Proven ability to translate complex technical/financial constraints into digestible information for non-technical stakeholders and beautiful experiences for users.
- You don't just look at dashboards; you have the curiosity to talk directly to users to uncover the "why" behind the "what."
- Deep understanding of the LatAm market is essential. Experience in Fintech, Payments, or Customer Operations is a significant plus.
- Native or professional fluency in Spanish is required, as you will be deep in the weeds of our core user chat experience. High proficiency in English is required for internal collaboration.
- Demonstrated track record of exceptional achievement relative to your peer group. We are looking for people who have consistently been in the top tier of every environment they’ve been in—academically, professionally, or both.
- Top-tier educational background and/or experience at leading technology or financial services companies. An MBA is not required; what matters is the caliber of your thinking and your results.
- Comfortable operating at the intersection of product and engineering: you can read a technical design doc, ask the right questions about API contracts and system dependencies, and hold your own in architecture discussions.
- These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
- Competitive salary
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
Want to learn more about our privacy practices? Check out our Privacy Policy.
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