Network Monitoring & Performance Engineer

At Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024.

Axians. The best of ICT with a human touch.

Why Join Axians European Institutions' Team?

Multicultural Environment 🌍: You will work alongside professionals from all over the world, fostering a diverse and enriching workplace.

Diverse Projects 📝: Engage in impactful projects with cutting-edge technological advancements facilitated by European Institutions.

Skill Development 🚀: Work in a knowledge-driven environment where you'll continually develop both technical and professional skills through exposure to complex projects.

Long-term Opportunities 🏆: Our partnerships with European Institutions offer stable, long-term roles where you can make a real difference on a European scale.

Contributing to European Initiatives 🏛️: Make a meaningful impact on regional and global challenges.

We are seeking a Network Monitoring & Performance Engineer to join our team in Brussels.

Responsibilities:

• Daily operations of Monitoring and Application Performance Monitoring tools: AppDynamics, Dynatrace, Icinga, Splunk
• 2nd line incident support, with a specialisation in network related incidents, but not limited to the network domain: analysis of incident tickets and either resolving or dispatching them to the 3rd line incident support
• Design of management systems and other tools: design of architecture, technical evaluation of alternatives offered on the market, conduct of proof of concept, testing in pre-production environment
• Implementation of new solutions for operations: migration of new systems in production environment, definition of procedures, training of operators for new procedures, development of tools (customisation or configuration of commercial tools)
• Evaluation of quality and efficiency of operations by definition and implementation of metrics; periodical follow-up of metrics; proposal of measures to improve quality and/or efficiency of operations
• Training: knowledge at admin level and proven experience are required for one of the following tools: AppDynamics; Dynatrace; Icinga; Splunk.

Requirements:

• Excellent knowledge of ITIL best practices in ICT operations
• Excellent technical knowledge of ICT infrastructure and systems in the Network domain
• Recent practical experience with ICT operations in the Network domain: conducting of operations, implementation and follow-up of SLAs

Technical knowledge in at least 3 of the following domains:

• Log Management / Data Monitoring / Artificial Intelligence / Machine Learning
• Application Performance Monitoring (APM)
• Microservices and container architecture
• Cloud-based applications and services
• Working methodologies: DevOps, AIOps, ITIL
• Network basic infrastructure (LAN, WAN, switches, firewalls, proxies, DNS)
• Data Centre basic infrastructure (servers, virtual machines, storage)

This profile requires a minimum experience of 6 months in at least 2 of the following domains:

• IT Monitoring and Log Management in a centralised Operations Centre
• IT infrastructure performance (fault management and/or capacity planning and/or security management)
• IT Support level 1 (Helpline) and/or level 2
• Data mining, IT metrics and reporting
• Customer care (IT services)

Domain Specific Expertise:

• Networking services:
• Datacenter switching, software defined networks, network virtualisation, orchestration
• Campus switching
• Wireless network for enterprise access
• Network Access Control, profiling of devices and endpoint authenticationo: Pulsesecure/Ivanti, Clearpass
• RADIUS
• Recursive and authoritative DNS services, anycast; DHCP and IP address managemento: Infoblox
• Network Time Protocol and Precision Time Protocol
• Network management solutions; fault management
• Network traffic monitoring, analysis and event logging
• Enterprise VPN solutions, IPSEC, DTLS, including SSL gateway
• Cloud networking, routing, access lists, load balancing, VPN
• Network Load Balancing, SSL offload, reverse proxy, content caching
• Enterprise network firewalling, IPS, IDS; firewall virtualisation and hyperscale
• Communication skills: Ability to explain technical concepts to a variety of audiences
• Team spirit: Ability to collaborate with other teams

Other requirements:

• EU Citizenship.
• Resident or available to relocate to Belgium.

Ready to embark on an exciting journey with us?

Apply now to join a vibrant team contributing to technological advancements in European Institutions.