Product Manager

Product Management

As a preferred supplier to one of our biggest financial organisations, I am seeking for a Product Manager for a 6+ months contract in Netherlands.

Responsibilities:

This project is in the Product team Current Accounts. Commercial challenges in this team are for example defining and implementing the payment package strategy. The processes where you will be responsible for are amongst others: changing your current account package, adding or removing account holders, closing an account and the bank-switching-service.

With your colleagues you contribute to the optimization of our journey’s providing an excellent customer experience, resolve incidents, tackle customer complaints and co-create the future vision on the current account. You do this fact-based, with an eye on customer experience, operational risks, costs and in dialogue with stakeholders such as IT-engineers in the team, UX-designers, architects, and risk parties.

Experience:

• An academic working and thinking level

• At least 5 years of experience in product management, business analyst or consultancy;

• Firm understanding of customer needs and the skills to bridge IT and business;

• Curious mindset for the underlying application architecture, relevant IT-landscape and technologies;

• Realization skills with the ability to take on a challenge and make it happen;

• Strong analytical skills and the ability to take decisions based on data and facts;

• Solid interpersonal and collaborative skills to interact with different stakeholders.

• Are fluent in English (verbally and written) and in Dutch (prerequisite)

Please apply with an updated CV, if interested or looking for a new opportunity as soon as possible.

Stefan Owusu-Francois

Recruitment Consultant

Gazelle Global Consulting

Mob: +44 (0) 7985 515893

Tel: +31 (0) 85 009 05 68

Email: [email protected]