Baltic Amadeus
Senior Project Manager for the Omnichannel Unit
Baltic AmadeusLithuania19 hours ago
Full-timeProject Management
Started as the first private Lithuania IT company in the late 80s, now Baltic Amadeus is a trusted technology partner across the EU, U.S., and Australia.

350+ pros work to enable digitalisation and leading-edge technologies toward clients' sustainable business growth. To ensure you the most convenient IT experience, we offer top-quality strategy consulting, custom software development, eCommerce, omnichannel, mobile banking, technology consulting, Progress OpenEdge, managed cloud, data analytics, and B2G solutions.

We are creators - whether it comes to different sizes (SMEs, enterprises, start-ups) or industries (fintech, telecom, logistics, you name it). We transform our clients' needs into top-notch IT solutions, products, and innovations - everything based on a simplified approach.

We are looking for a Senior Project Manager to join our Omnichannel Unit, where we specialize in delivering innovative IT solutions that enhance customer experiences across multiple channels. From mobile apps and self-service platforms to call centres, we work directly with clients to design seamless customer journeys.

In this role, you will lead complex IT implementation projects for local and international clients, ensuring smooth delivery from initiation to go-live and hypercare. You will coordinate cross-functional Scrum teams, manage stakeholders and requirements, and drive Agile delivery while maintaining strong collaboration between business and technical teams.

What You Will Do

End-to-End Project Delivery

  • Lead IT projects through all phases: initiation, planning, execution, delivery, and hypercare.
  • Manage scope, timeline, budget, risks, and resources.
  • Ensure transparent project tracking, reporting, and stakeholder communication.
  • Take over ongoing projects when needed and stabilize delivery.

Requirements Management

  • Support and facilitate workshops for defining and refining business and functional requirements.
  • Respond to evolving stakeholder needs and contribute to solution-oriented outcomes.
  • Ensure clear documentation, approval, and traceability of requirements.

Agile Delivery & Team Leadership

  • Lead cross-functional Scrum teams of up to 10 members (developers, QA engineers, and part-time specialists) and facilitate Agile ceremonies.
  • Oversee sprint planning, estimations, and delivery commitments.
  • Ensure alignment between business expectations and technical execution.

Stakeholder & Client Management

  • Manage relationships with internal and external stakeholders.
  • Lead negotiations and handle complex situations proactively.
  • Identify and mitigate risks early, ensuring no surprises for clients.

Technical & Operational Oversight

  • Oversee IT system implementations and support go-live activities.
  • Ensure alignment with business processes and technical constraints.
  • Coordinate post-go-live support and continuous improvements.

What We Expect From You

  • 5+ years of experience in IT project management.
  • Experience delivering system implementations, integrations, API-based solutions.
  • Proven experience leading Scrum teams and coordinating multiple teams.
  • Hands-on experience with Agile practices and tools (e.g. Jira).
  • Strong stakeholder management, negotiation, and conflict resolution skills.
  • Hands-on experience leading deployments and post‑go‑live activities.
  • Fluency in Lithuanian and English language (at least B2 level, written and spoken).

Personal Qualities

  • Structured, proactive, and ownership driven.
  • Confident communicator in complex situations.
  • Collaborative leader who balances team empowerment with delivery discipline.
  • Calm and solution-oriented under pressure.
  • Motivated by continuous improvement, learning, and meaningful impact.
  • Enjoys problem solving, facilitation, and guiding clients toward informed decisions.

What You Will Get

  • Hybrid work. Prefer working remotely? Want to hop into our Vilnius (HQ) or Kaunas (Hub) offices? The choice is yours! Your pet is also welcome.
  • Learning budget. We invest in your growth – whether it is a local or international course, training or conference.
  • Expertise Culture. We foster continuous learning, collaboration, and expertise to ensure knowledge sharing, skill development, and staying up to date with industry trends.
  • Well-being. Access a variety of internal and external events that promote emotional, physical, financial, and personal wellness. We also offer private health insurance and the benefit of 3rd pillar pension funds, helping you plan for your future.
  • Referral program. Have talented friends? Refer them to us and earn a bonus for every successful referral you bring aboard.
  • Paid higher education leave. Take paid time off for your exams or thesis writing. We know it can be challenging to combine your studies with your career.
  • Fun. Join our team-building activities or mingle at traditional BA parties. We challenge ourselves with various activities, from trivia to wall climbing, from badminton to paddleboarding, and more.
  • Monthly salary 4000-5500 Euros (Gross). Have different expectations? We are open to considering your compensation based on your skills and experience.

A Workplace for Everyone - We Value Diversity

At Baltic Amadeus, we respect differences and are building a team where everyone feels like they truly belong. We know that unique backgrounds and fresh perspectives fuel creativity, spark innovation, and make our culture even richer. We ensure that all applicants are evaluated equally regardless of their race, nationality, ethnicity, religion or belief, age, sex, gender identity, sexual orientation, disability, or any other protected characteristic. We are committed to building an environment where everyone feels respected, valued, and empowered to bring their true selves.

Ready to make an impact? Let’s do it together at BA!

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