Scrum Master

Role purpose

You’ll enable a high-performing Scrum team delivering a payments engine and payment services built on microservices technologies. Working day-to-day with a Product Owner, Business Analysts and Engineering/DevOps colleagues, you’ll make sure the team applies Agile practices well, removes impediments quickly, and provides clear delivery transparency to stakeholders.

Key Responsibilities

Lead and support the Scrum team
Manage and coach the Scrum team to operate effectively and continuously improve.
Promote strong Agile ways of working, helping the team stay focused on outcomes and predictable delivery.
Facilitate collaboration across Product, Analysis, Engineering and DevOps so workflows smoothly end-to-end.
Coordinate and run Scrum ceremonies

Ensure all appropriate sprint ceremonies occur and are effective, including:

Sprint Planning
Daily Stand-ups
Sprint Review
Sprint Demo
Sprint Retrospective
Scrum of Scrums (and Scrum of Scrums of Scrums where applicable)
Delivery reporting and stakeholder transparency
Report sprint-by-sprint progress to leadership teams.
Provide clear visibility of delivery status, risks, dependencies and impediments.
Help the team maintain realistic commitments and manage scope effectively with the Product Owner.
Jira/Confluence ownership and reporting
Coordinate Jira reporting with Development and DevOps leads for epics/stories/tasks.
Maintain high-quality Agile artefacts and dashboards in Jira/Confluence.
Operate at “designer level” in Jira/Confluence (not just a user), shaping workflows, boards, reporting and documentation standards.

Requirements (essential)

Payments industry experience.
Strong Agile/Scrum experience, including hands-on facilitation of sprint ceremonies (planning, ceremonies, retrospectives, stand-ups).
Advanced Jira/Confluence capability (designer level).
Ability to work effectively with cross-functional teams (Product Owner, Business Analysis, Engineering, DevOps).

What Success Looks Like

Ceremonies are consistent, purposeful and drive measurable improvement.
Delivery is transparent: leadership and stakeholders can see progress sprint-by-sprint.
The team’s Jira/Confluence setup supports good flow, traceability and reporting.
Impediments are surfaced early and removed quickly, keeping delivery moving at pace.

Scrum Master – Payments

Key Skills

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