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Uber Courier is one of the fastest growing businesses at Uber. It is an on-demand C2C package delivery service used by small businesses and consumers. We have recently crossed 1B in ARR and are still scratching the surface. The product is very popular in Brazil & India and has a lot of headroom to grow in EMEA and US&C. Aside from core send & receive packages workflows, the product has many other use cases such as Store pick-ups, Package returns, intercity deliveries ( in Brazil ) etc as well as we are piloting new initiatives such as XL & high value item deliveries. The tech team is spread across US & India. This role will be working on the Courier Booking Experience team contributing to modernizing consumer booking flow, improving user comprehension and conversion, and building a delightful and intelligent user experience based on segmented user needs.
What You Will Do
- Collaborate with stakeholders and cross-functional partners to translate customer problems and business requirements into robust system designs.
- Write, test, and document high-quality code to deliver product features projects and engineering excellence projects end to end.
- Write automated tests to verify functionality and stability; establish or contribute to monitoring and alerting systems to ensure production reliability.
- Participate in on-call rotations and handle production incidents independently, following established best practices for triaging and resolution.
- Provide and solicit code review feedback; actively contribute to raising the quality bar across the team.
- Proactively improve the performance and efficiency of your own systems and software.
- Contribute to technical documentation including API references, onboarding guides, operations runbooks, and internal knowledge resources.
- 3+ years of professional software engineering experience.
- Proven ability to write clean, well-tested, production-grade code and deliver features of moderate complexity end-to-end.
- Experience working across multiple layers of a software system - from client interfaces to backend services and data.
- Programming language (e.g. Go, C, C++, Java, or Python) and web technologies.
- Strong foundation in software design principles, architectural trade-offs, and engineering best practices. Possess understanding of API design and service-level concerns like reliability and scalability.
- Collaborative mindset with a track record of working well across teams and with cross-functional stakeholders.
- Hands-on iOS development experience in Swift, this role may require a small amount of time working on iOS.
- Fast learner and have curiosity and willingness to work across the full stack. Ability to ramp up on unfamiliar technologies and deliver results with a reasonable level of guidance.
Key Skills
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