Product Designer

6 month contract

Hybrid downtown Toronto

Must-Haves

• 3-4+ years of experience in UX / Product Design
• Figma
• Large enterprise experience
• Agile experience, specifically working with technical stakeholders ***
• Strong sense of collaboration with various stakeholder groups and ability to adapt to various working style
• Strong communicator, dependable, and a go-getter who can work with stakeholders to drive clarity about user needs and business objectives, advance our design practice, and advocates for the user
• Accessibility - AODA, WCAG 2.0
• Journey Mapping experience
• Design System experience (ie. Abacus)

Plusses

• Specific experience within banking or other financial institutions
• Experience with customer onboarding journeys
• Experience with business banking products/customers

Day-to-Day

Insight Global is seeking a UX / Product Designer to join a Big 5 Canadian banking client, sitting out of Chicago. The successful candidate will focus on a range of digital customer experiences.

• User Research & Analysis
• Conduct usability testing, interviews, and surveys to understand customer needs.
• Analyze data and synthesize insights to inform design decisions.
• Wireframing & Prototyping
• Create low- and high-fidelity wireframes and interactive prototypes using tools like Figma or Sketch.
• Iterate designs based on feedback and testing results.
• Design System & Development Collaboration
• Work within established design systems and contribute to their evolution.
• Collaborate with developers to ensure consistency across platforms (web, iOS, Android).
• Agile & Cross-Functional Collaboration
• Participate in daily stand-ups, sprint planning, and retrospectives with product managers, developers, and QA teams.
• Ensure designs are ready for development and meet sprint timelines.
• Stakeholder Engagement
• Present design concepts and prototypes to stakeholders for feedback and approval.
• Facilitate workshops to align teams on user needs and design strategies.
• Continuous Improvement
• Monitor product releases and gather post-launch feedback for iterative improvements.
• Stay updated on industry trends and perform competitive analysis.
• Accessibility & Compliance
• Ensure designs meet accessibility standards (WCAG) and comply with banking regulations.
• Incorporate inclusive design principles into all deliverables.
• Documentation & Handoff
• Prepare detailed design specifications and assets for developer handoff.
• Maintain clear documentation for future reference and audits.

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.