Scrum Master - Mid-Level

Title: Scrum Master (UKG experience is preferred)
Location: 100% REMOTE
Duration: 12 Months contract with potential to extend

You will be responsible for driving the successful delivery of the product within WFM (Workforce Management) domain, coordinating work across product, integration, engineering, and vendor teams. You will partner with the Product Owner and Product Manager (and potentially Product, Delivery and Engineering associates) to ensure the product backlog is continuously refined and work is prioritized and scheduled. Understanding and supporting the Client Solution Delivery Process (SDP) while adhering to Compliance guidelines is key.

The following are examples of typical Scrum Master activities:

• Supports team impediment removal and dependency tracking
• Facilitates Agile team ceremonies e.g., daily standups, reviews, retrospectives
• Ensures team agreements are in place
• Drives team iteration commitments and plan to maximize business value delivery
• Collaborates with other Scrum Masters across the ART as needed e.g., Scrum of Scrums
• Coordinates with other teams as needed, for example Shared Services or DevOps team
• Key Partner with the Product Owner to ensure product backlog items are refined, prioritized and scheduled
• Supports estimating activities within the team
• Supports Release Planning
• Responsible for facilitating capacity planning
• Reviews metrics to measure team progress and responsible for achieving baseline KPI
• Validates time tracking
• Tracks team objectives using appropriate Agile tools/applications
• Protects team from external interference
• Supports ART Readiness/Preparations
• Lead and coordinate end to end implementation, including rollout planning, integration readiness, and delivery sequencing
• Maintain visibility of key risks, assumptions, dependencies, and constraints across globally distributed teams. Drive mitigation plans and timely escalation where risks threaten delivery outcomes
• Provide clear, concise status updates to senior leadership, highlighting progress, risks, dependencies, and decisions required. Translate delivery data into actionable insights to support leadership prioritization and intervention

• 5-10 years serving as a Scrum Master, guiding teams through Agile transformation and execution
• Over 5 years of experience working in Agile SAFe environments, with a strong focus on iterative delivery and continuous improvement
• Advanced Scrum certification (PSM II or CSP), demonstrating deep understanding of Agile principles and practices
• Proven experience in vendor and partner management within complex delivery program
• Strong risk management, dependency tracking, and problem solving capabilities
• Clear, confident communicator able to engage technical teams and senior leadership
• Expertise in Waterfall/Agile and hybrid delivery models, including Scrum and Kanban
• Proficient in story structuring and sizing, defining "Definition of Done, " facilitating Agile ceremonies, and driving effective sprint execution
• Proven track record supporting a team, fostering collaboration and high performance
• Outstanding facilitation and conflict resolution skills, enabling productive team dynamics and stakeholder engagement
• Experienced in estimation and budgeting, supporting planning and forecasting across initiatives
• Empathetic leadership style, supporting and motivating teams through challenges and change
• Bachelor's degree in Computer Science, Engineering, or a related field

• UKG WFM experience
• Understanding of retail operations, in-store technologies, and omnichannel commerce
• SAFE Agile Certifications
• Exposure to Logile or similar labor planning / scheduling products
• Experience working with offshore delivery teams (e.g., Europe, India, NA)
  

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.