Generative AI Operations Engineer (GenAI Ops)

We are seeking a highly motivated and experienced Generative AI Operations (GenAI Ops) Engineer to join our innovative team.

In this role, you will be at the forefront of the AI revolution, responsible for building, deploying, and maintaining the operational infrastructure for our cutting-edge generative AI models and services. You will work closely with data scientists, machine learning engineers, and software developers to ensure our GenAI applications—especially complex, multi-agent systems—are scalable, reliable, and efficient across major cloud platforms. If you are passionate about operationalizing large-scale AI systems and want to make a significant impact, this is the role for you.

Responsibilities

• Build and Manage CI/CD Pipelines: Design, implement, and maintain robust, automated CI/CD pipelines for training, evaluating, and deploying large language models (LLMs) and AI agents
• Orchestrate Agentic AI Workflows: Design, deploy, and manage sophisticated, multi-agent systems. Ensure seamless Agent-to-Agent (A2A) communication and collaboration between specialized agents to automate complex business processes
• Manage Tool Integration: Implement and manage secure, scalable integrations between AI agents and external tools/APIs, leveraging open standards like the Model Context Protocol (MCP) to ensure interoperability
• Leverage AI-Powered Development: Utilize AI-powered development tools to accelerate the entire software development lifecycle, from writing infrastructure code and tests to troubleshooting operational issues in cloud environments
• Infrastructure as Code (IaC): Utilize cloud-native IaC services or cloud-agnostic tools like Terraform to define and manage the infrastructure required for GenAI workloads
• Model Monitoring and Observability: Implement comprehensive monitoring and logging solutions to track model and agent performance, resource utilization, and system health. For agentic systems, this includes tracing the agent's actions and logging the multi-step conversational flow
• Scalability and Performance Optimization: Design and implement scalable architectures for model serving and inference. Continuously optimize the performance and cost-effectiveness of our GenAI services
• Security and Compliance: Implement and enforce security best practices for our GenAI infrastructure and data. Ensure compliance with industry standards and regulations

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience
• 3+ years of experience in a DevOps, SRE, or MLOps role with a focus on cloud infrastructure
• Proven experience with cloud services from major providers like AWS, Google Cloud, or Azure
• Strong experience building and managing CI/CD pipelines using tools like Jenkins, GitLab CI, or cloud-native services
• Proficiency in at least one scripting language (e.g., Python, Bash)
• Hands-on experience with Infrastructure as Code (IaC) tools such as AWS CDK, CloudFormation, or Terraform
• Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)
• Fluent English communication skills at a B2+ level

Nice to have

• Master's degree or PhD in Computer Science, AI, Machine Learning, or a related field
• Experience with cloud-native GenAI services like AWS Bedrock, Azure AI Foundry, or Google Vertex AI
• Familiarity with the architecture and operational challenges of Large Language Models (LLMs)
• Experience designing or managing multi-agent systems or complex, orchestrated workflows
• Knowledge of monitoring and observability tools like Prometheus, Grafana, or Datadog
• Relevant cloud or DevOps certifications
• Strong problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment

We offer

• With us you can:
  • Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
  • Receive the necessary equipment to perform your work tasks
  • Change projects and technology stacks within EPAM
  • Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
  • Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
  • Participate in volunteer, charity programs and communities (both technical and interest-based)
• We focus on your professional growth:
  • You can plan your individual career path together with your manager
  • Receive regular feedback from colleagues
  • Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
  • Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
  • Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
  • Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
  • Study at EPAM Solution Architecture School with the instructors who are practicing architects
  • Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
  • Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
• What we offer:
  • Vacation and sick leave (including a sick leave without a medical certificate)
  • A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
  • Medical insurance for family members at corporate rates
  • Company support during significant life events (childbirth or adoption, marriage, etc.)
  • Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
  • E-kids program - a free programming language training program for EPAMers' children

Kindly be advised that the set of benefits, including learning, certification, and other opportunities, may vary depending on the role you apply for. Our recruiter will be able to share more details about the specific opportunity during your general interview.

EPAM strives to provide its global team of over 62,350 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.