Project Manager

The Company

Svitla Systems is a global trusted IT solutions company headquartered in California, with business and development offices throughout the US, Latin America, Europe, and Asia. Svitla is an outspoken advocate of workplace flexibility, an individual approach to our teammates’ professional and personal growth, and a family-like environment. Since 2003 we have served a wide range of customers, from innovative start-ups in California to large corporations like Ingenico, AstraZeneca, and Ancestry. At Svitla, developers work with clients directly, building lasting and successful partnerships. Our global mission is to build a business that contributes to the well-being of other communities and makes a lasting difference in the world. Join us!

The Opportunity

Svitla Systems Inc. is looking for a Middle Project Manager I for a full-time position (40 hours per week) in Argentina. Our client is a leading national managed security and IT solution provider that helps organizations secure and support their businesses today, solve for tomorrow, and strategize for the future with cyber-first solutions. The experts, including cybersecurity, engineering, networking, and cloud specialists, collaborate with customers to implement solutions that protect their assets, reduce risk, and optimize performance end to end. Since 1999, they have delivered information technology consulting and outsourcing services to serve small- and medium-sized businesses. The company's managed IT services, IT strategy, and cloud services enable corporations, healthcare organizations, non-profits, and public sector entities to rapidly, efficiently, and cost-effectively achieve their business objectives and realize their potential.

The Project Manager l is a pivotal member of the Professional Services Office. The Project Manager I (PMI) ensures client objectives are satisfied through the thoughtful and comprehensive management of technical projects. The PMI manages scope, cost, schedule, staffing, and contract deliverables. The PMI is responsible for meeting Key Performance Indicators (KPIs) for each project and, in doing so, must interact with internal resources, including occasional communication with C-level employees.

Requirements:

• 3-5 years of experience using technical tools in project management or related roles.
• General understanding or demonstrated experience with crucial project management skills, including but not limited to Work Breakdown Structure (WBS), ‘float’ about project delivery schedules, risk impacts on delivery, and pre-defined calculators to determine the project’s baseline.
• Scrum
• Associate's Degree or equivalent experience.
• Proficiency in calculating a project delivery schedule from scratch, including describing how Earned Value is utilized in calculating project health.
• Proficiency in applying financial and analytical skills necessary to plan and monitor project budgets and schedules in a complex business environment.
• Experience generating a simple (single deliverable) project communication plan from scratch.
• Ability to effectively coordinate mid-level (single deliverable, single stakeholder) projects.
• Ability to work in a team environment and demonstrate superior leadership, presentation, planning ability, and verbal and written communication skills.
• Strong business acumen; understanding how a project might impact the stakeholder’s business.
• A flexible person who can remain calm in times of stress while managing multiple priorities simultaneously.
• Active listener with excellent oral and written communication skills and the ability to handle difficult conversations.
• Sound problem-solving technique with the ability and persistence to generate options and select the best solution.
• Expertise in building relationships based on trust to enable collaboration and cooperation amongst team members and internal/external stakeholders.
• Expertise in communicating effectively with customers and various levels of management verbally and in writing.
• Expertise in managing multiple projects in a fast-paced environment.
• Team player mentality and willingness to share knowledge with others.

Nice to have:

• Certified Associate in Project Management (CAPM).
• Experience managing projects within a B2B or tech-enabled professional services environment.
• Basic knowledge of ConnectWise or other similar systems.

Responsibilities:

• Provide best-in-class customer service to the customer base.
• Set clear priorities and guide internal and external stakeholders through the project's life cycle.
• Facilitate and supervise regular status reporting to inform stakeholders of project risks and potential impacts.
• Partner with Project Coordinator(s) on internal and external resources, ensuring that projects remain within scope, schedule, and budget.
• Utilize PMO procedures to track KPIs and align all internal stakeholders and vendors with the project and organization’s goals through adherence to PMO Policies.
• Document all activity, including communication, procurement, finances, and other transactions, and provide project status data for inclusion in senior leadership and stakeholder reports.
• Provide input into continuous PMO process improvements.
• Deliver mentorship to project coordinators to support a best-in-class project delivery process to customers.
• Direct the execution and management of numerous technical projects and track each project separately, including multiple projects for a single client.
• Transfer Sales Information into a project configuration within the project software solution to monitor the project schedule for each assigned project.
• Develop an understanding of each project and use that knowledge to identify and mitigate potential issues.
• Transfer Sales Information into a budget configuration with the project software solution to align invoices with expenditures for each assigned project and process project invoices.
• Review project expenditures and time entries for accuracy against the project budget.
• Direct and monitor procurement process and follow-up on issues impacting budget and schedule.
• Serve as a central point of contact for internal and external stakeholder communications related to a project, including information on demand.
• Identifying issues and resolutions based on the project's scope can de-escalate situations and move the project past dysfunction.
• Escalate issues jeopardizing schedule and budget to PMO and Sales Leadership.

We Offer:

• US and EU projects based on advanced technologies.
• Competitive compensation based on skills and experience.
• Annual performance appraisals.
• Remote-friendly culture and no micromanagement.
• Bonuses for recommendations of new employees.
• Bonuses for article writing, public talks, other activities.
• 15 vacation days, 10 national holidays, sick leaves.
• Udemy unlimited training account.
• Free webinars, meetups and conferences organized by Svitla.
• Fun corporate celebrations and activities.
• Awesome team, friendly and supportive community!