Senior Relationship Manager

The opportunity: Senior Relationship Manager (Vice President) – Permanent contract

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

Being part of HSBC in Luxembourg, you’ll help evolve and grow our Institutional Client Group (ICG) business. Do you have a good understanding of transaction banking products? Are you comfortable with onboarding, KYC and CDD processes? Do you have experience in a client facing role?

If you answered yes to any of these questions, we want to hear from you!

What you will do:

Functionally reporting to the MD – Europe Head of Illiquid Investors, and locally to the Head of Banking Luxembourg, you will be responsible for managing and growing the client portfolio made of Luxembourg-registered subsidiaries of Institutional clients, with a focus on private capital investors, such as Private Equity and Private Credit fund managers. You will focus on delivering transactional banking solutions, notably Cash Management and Securities Services, as well as opportunities across Global Markets (GM), Lending, and Asset Management.

In this role, you will (but not limited to):

• Proactively develop an understanding of the clients’ business needs and identify solutions in response to the challenges that they face.
• Focus on delivering transactional banking solutions, in particular for private capital clients.
• Drive customer satisfaction and cost containment, whilst meeting the Group conduct outcomes.
• Have a high awareness of the sector and competitor activity and share with teams and stakeholders accordingly.
• Drive collaboration with other teams and businesses across HSBC, including global relationship bankers, for clients that are headquartered in other countries, to identify and deliver new opportunities in Luxembourg.
• Be accountable for financial and non-financial risk, including credit, operational and reputational risk for a client portfolio.

You should apply if you have:

• Substantial experience in Banking with expertise managing relationships with Institutional clients and understanding their needs.
• Strong understanding of macro-trends and latest industry developments to identify solutions and remain competitive in the market.
• Proven relationship management skills and a track record of engaging with decision makers as a trusted advisor.
• Strong understanding of the financial markets in Europe, as well as a deep knowledge of the financial products and institutional client industry segments.
• Strong risk management skills and a good understanding of credit and financial crime risk management as well as operational risk.
• An ability to lead and influence senior stakeholders to achieve desired outcome.
• Fluency in English.

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:

• We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University
• You can work your way and will have a say in when, where and how you and your team flexibly work together
• Our benefits will give you financial security
• We’ll give you a huge range of resources that support your mental, physical and social well-being
• You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices
• You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.

HSBC has been certified “Top Employer 2026” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in France, Germany, Italy, Ireland, Luxembourg, The Netherlands, Poland and Spain.

If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, please send your application letter and curriculum vitae (in English) to: [email protected], and discover how diversity drives our success.

Please note that due to the volume of applications received, we will acknowledge your application only if we wish to proceed to interview. If you have not received a response within 4 weeks your application has not been successful.

Please also note that every selected candidate will have to provide us with a valid criminal record check in due time.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. For any GDPR request, please send it to: [email protected]

For further information on building your career at HSBC, please visit: www.hsbc.com/careers

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. If you have a need that requires accommodations or changes during the recruitment process, please let us know.

Discover how ‘We Value Difference’.