Scrum Master

This position is open only to candidates who are legally residing in Poland and can work with us through a registered business entity in Poland (e.g., sole proprietorship/JDG or limited liability company/sp. z o.o.).

As part of onboarding, we kindly ask new joiners to visit our Warsaw office on the first day for a short introduction, identity verification, and equipment pick-up.

Location: Warsaw, Poland

Contract type: B2B

Work model: Fully remote

Business travel: Occasional (up to once per quarter, e.g. onboarding sessions or workshops)

Seniority level: Senior

Expected start date: June 2026

About Us

Sanoma Learning is the leading European learning company, serving over 20 million students in 11 countries. We offer printed and digital learning materials as well as digital learning and teaching platforms for primary, secondary, and vocational education. The development of our methodologies is based on deep teacher and student insight and really understanding their needs. By combining our educational technologies and pedagogical expertise, we create learning products and services with the highest learning impact. In our Technology organization, you will join the largest cross-cultural community of Sanoma Learning and contribute to the digital transformation and future of education in Europe.

Project Description

Content as a Service (CaaS) is a strategic central capability that enables Sanoma Learning to efficiently scale and innovate its digital offerings. It provides a single, enterprise-grade service to ingest, enrich, and deliver all learning content and educational metadata – from both print and digital sources – for use in digital customer facing products and method creation.

This is a newly established initiative. The role offers an opportunity to co-create a modern, cloud-based content platform that will be used across multiple markets and products within Sanoma Learning.

You will be working with a cross-functional, international team consisting of Product Manager, Product Owners, Content Architect, Developers, Data Engineers, AI Engineers, QA, and Service Engineering.

The team is being built now, creating an opportunity to foster a strong team culture and support effective ways of working.

The platform plays a key role in enabling scalable and consistent content delivery across the organization.

Role Responsibilities

• Strongly serving and supporting the Product Owner and Development Team in their quest to do everything possible to delight customers
• Providing all support to the team using a servant leadership style and leading by example. This person should personify Scrum and Agile
• Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and values to delight customers
• Guiding and Coaching both the Scrum Team and the Development team on how to get the most of out self organization
• Guiding and Coaching both the Scrum Team and the Development team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
• Facilitating getting the work done without coercion, assigning, or dictating the work
• Facilitating discussion, decision making, and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to refining(aka grooming) and managing the product backlog
  
  

Must-have Requirements

• At least First level Scrum Master certification (PSM I, CSM )
• Experience playing the Scrum Master role for at least one year for a software development team
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• The ability to distinguish between what "is Scrum" what is "not Scrum"
• Experience being on multiple Scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc)
• Track record of continued and recent education in Scrum, including training, conferences, user groups, self study, etc.
• Knowledge of other approaches discussed in the Agile space: XP, Kanban, Crystal, FDD, etc
• Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
• Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)
• Excellent communication verbally and written in English
• General Skills (non-technical)
• Ability to make decisions and be accountable for decisions and actions
• Strong attention to detail
• Effective planning and organisation skills
• Copes well under pressure and with uncertainty
• Flexible and adaptable in the face of changing priorities or circumstances
• Drives for results
• Problem solving ability
  
  

Nice-to-have Requirements

• Second level Scrum Master Certification (PSM II, CSP) is a plus
• Analytical skills
• Technical skills
  
  

What We Offer

• B2B contract for an indefinite period
• Flexible working hours and a strong focus on work-life balance
• Opportunity to work in a newly established team and co-create its ways of working
• Real impact on team culture and collaboration
• Work in a cross-functional, international environment
• Close collaboration with Product Manager and Product Owners
• Work with distributed teams across multiple European markets
• Contribute to a project with real impact on digital education