HubMub
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Playson

Service Desk Specialist

Playson
Ukraine · Full-time · Not Applicable
Responsibilities

  • Provide IT support to employees (remote and on-site)
  • Manage user accounts, permissions, and system access
  • Handle onboarding and offboarding from the IT side
  • Prepare and configure employee workstations
  • Manage IT equipment procurement, delivery, and inventory
  • Troubleshoot hardware, software, and system issues
  • Maintain IT documentation and asset records
  • Support internal tools (Google Workspace, Atlassian, GitHub)
  • Assist with cloud access management (AWS / GCP / Azure basics)
  • Participate in IT infrastructure and security improvements

Requirements

  • 2+ years in IT support / Service Desk / system administration
  • Experience with access management, onboarding, equipment provisioning
  • Experience supporting macOS and Windows
  • Understanding of network basics (DNS, DHCP, VPN, TCP/IP)
  • Experience with ticketing systems
  • Basic understanding of cloud platforms (AWS / Azure / GCP)
  • Basic understanding of GitHub access management
  • Experience maintaining documentation
  • Ukrainian required, basic English

Nice to have

  • Experience with MDM solutions
  • Experience with VPN or LDAP
  • Administration experience in Atlassian, GitHub, AWS
  • Interest or experience in security topics (Zero Trust, access control, endpoint security)

What We Expect

  • Ownership of operational tasks
  • Ability to handle routine work and technical issues
  • Structured approach to documentation and processes
  • Proactive mindset and willingness to learn

We offer

  • Competitive EUR salary
  • Quarterly bonus system
  • Flexible schedule
  • Medical insurance
  • Unlimited vacation and sick leave
  • Budget for professional learning
  • Modern hardware

Key Skills

Ranked by relevance

cloud aws vpn dhcp gcp dns
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Posted
Apr 08, 2026
Type
Full-time
Level
Not Applicable
Location
Kyiv
Company
Playson

Industries

Software Development

Categories

Information Technology

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