Software Engineering, Engineer II

Overview

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.

At Medallia, we hire the whole person.

The role and the team:

As a Software Engineer on the Reporting Foundations team, you will build and deliver features that help users have a consistent experience across our Experience Cloud platform.

The Reporting Foundations team is a full-stack, cross functional team that focuses on platform-like features and services for use across our flagship Reporting application. This role is primarily a frontend engineering role, with a focus on building performant, scalable and robust user-facing applications. You will solve challenging technical problems, own your products end-to-end and help take our SaaS platform to the next level. This isn't just an opportunity to join an amazing team, but also to have an impactful role in the way we evolve our product.

Responsibilities

As a Software Engineer on the Reporting Foundations team, you will build and deliver features that help users have a consistent experience across our Experience Cloud platform.

The Reporting Foundations team is a full-stack, cross functional team that focuses on platform-like features and services for use across our flagship Reporting application. This role is primarily a frontend engineering role, with a focus on building performant, scalable and robust user-facing applications. You will solve challenging technical problems, own your products end-to-end and help take our SaaS platform to the next level. This isn't just an opportunity to join an amazing team, but also to have an impactful role in the way we evolve our product.

The work:

• Build responsive, accessible web experiences with modern HTML, CSS, and JavaScript
• Ship great software that is scalable and robust and then keep it humming
• Design, implement and drive the technical roadmap and product implementation; help the team prioritize and plan pragmatically
• Partner closely with dependent teams across engineering to ensure smooth product deliveries and uninterrupted service
• Identify gaps in knowledge, tools, and process and work with your teammates, Engineering Manager and Product Manager to address those
• Incorporate best practices and habits and help build tooling to enforce the same
• Work in small teams with like minded engineers in an agile environment with daily standups, demo days, code reviews and research spikes
• Become a go-to person for one or more components owned by the team
• Work with and learn from experienced engineers, and work towards impacting teams through tech talks and presentations
  
  
  

Qualifications

Minimum qualifications:

• 2+ years of professional experience developing and maintaining software products
• Demonstrated proficiency in React, including the use of hooks, composition APIs and state management
• Experience consuming and working with REST and GraphQL APIs, mutations, and handling error states
• Proficiency with TypeScript
• Confident comprehension of software engineering fundamentals
• Analytical mindset and good problem-solving skills
• Bring an ownership mindset with a focus on quality
  
  
  

Preferred qualifications:

• BS in Computer Science, Engineering, or related field
• Agile process experience, ability to work in fast-paced, globally distributed teams
• Experience implementing automated testing platforms and unit tests (Jest)
• Experience working with Playwright
  
  
  

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at [email protected]. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.