Product Designer

12 month contract + extensions Toronto

Hybrid 2-3 days/week

Job Description

Insight Global is seeking a UX / Product Designer to support a Big 5 banking client, working across three portfolios with a primary focus on secure, scalable online banking experiences. • Design and deliver end‑to‑end user experiences across multiple digital platforms • Create UX and UI deliverables including user flows, wireframes, prototypes, and high‑fidelity designs • Collaborate closely with product managers, developers, content partners, and fellow designers to support product delivery • Translate user research, data, and business requirements into clear design solutions • Rapidly prototype and iterate on concepts based on feedback and insights • Apply existing design systems, patterns, and accessibility standards to ensure consistency and quality • Clearly communicate design rationale and advocate for user‑centered outcomes Contribute to usability testing, research activities, and continuous experience improvement

Required Skills & Experience

• 5+ years of experience in UX / Product Design • Figma (end‑to‑end design & prototyping) • Jira & Confluence • Large enterprise, multi‑portfolio experience • Agile experience partnering closely with engineering • Strong cross‑functional collaboration (PM, Dev, Content, Design) • Ability to translate user research and data into design decisions • Proven discovery, solutioning, and problem‑solving skills Strategic, scalable approach to complex design challenges

Nice to Have Skills & Experience

• Banking or financial services experience • Fraud, security, or identity experiences (OTP, MFA, biometrics, passkeys) • Business banking or self‑serve digital experiences • Internal platforms or compliance‑driven workflows • Alerts, messaging, or customer education experiences Conversational AI or chatbot exposure

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.