Technical Product Manager

My client based in Dublin 2 are hiring a Technical Product Manager to take ownership of a growing omnichannel ecosystem across a multi-brand retail environment.

This is a high-impact role sitting at the intersection of product, technology, and commercial delivery, where you’ll shape the digital roadmap and lead the evolution of key customer-facing platforms.

Responsibilities:

• Own and drive the omnichannel technology stack (Commerce Cloud, Service Cloud, clienteling, loyalty, ERP, POS)
• Define and manage the digital roadmap and backlog
• Lead system integrations across ERP, payments, logistics, and customer platforms
• Manage and challenge third-party vendors and system integrators
• Ensure delivery of scalable, well-integrated solutions that support business growth

Experience:

• Strong experience in omnichannel / digital platforms
• Hands-on experience with Salesforce Commerce Cloud (essential) and ideally Service Cloud
• Proven track record owning roadmaps, backlog, and delivery
• Experience managing vendors, SIs, and cross-functional teams
• Solid understanding of integrations (APIs, data flows, ETL)
• Comfortable working at a practical level with integrations (e.g. troubleshooting API issues, working with JSON/XML)

Nice to Have

• Retail or omnichannel experience
• Exposure to clienteling / CRM platforms
• ERP integration experience