Network Infrastructure Engineer

Job Description

Role Overview

The Network Operations Engineer Advanced L2 plays a key role in maintaining the stability security and performance of the global enterprise network infrastructure

This position focuses on operational excellence through proactive monitoring, incident management, change execution, and collaboration with engineering and vendor teams

The role demands strong technical expertise in routing switching wireless VPN and

network services combined with a practical understanding of enterprise IT operations

processes and tools

The ideal candidate has hands-on experience in managing complex enterprise

networks demonstrates strong troubleshooting and communication skills and thrives

in a fast-paced global environment

Key Responsibilities

 Monitor support and maintain the global enterprise network infrastructure

including WAN LAN WLAN RVPN Internet and Cloud connectivity

 Respond to network incidents outages and performance issues ensuring

quick recovery and minimal impact on business operations while proactively

notifying customers and communicating business impact

 Perform detailed root cause analysis and drive long-term corrective actions in

collaboration with network engineering and vendor teams

 Execute change management activities with proper planning risk assessment

and validation including configuration maintenance and software upgrades

routers switches firewalls wireless controllers load balancers WAN

accelerators in coordination with site IT teams for predictable results

 Maintain and update network documentation topology diagrams and

operational procedures to ensure consistency and accuracy

 Analyze and optimize network performance using tools such as SevOne

Grafana SolarWinds or NetMRI identifying areas for improvement and

capacity planning

 Coordinate with service providers and vendors to track and resolve

connectivity and performance issues ensuring SLA compliance

 Support and validate new deployments projects and technology integrations in

collaboration with Network Engineering Security and Infrastructure teams

 Contribute to the development and improvement of network monitoring ing

and automation processes to enhance operational efficiency and reliability

Skills Qualifications

 Bachelor’s degree in computer science information technology or equivalent

discipline experience

 5 years of hands-on experience in enterprise network operations or advanced

network support roles

 Professional level certification CCNP or equivalent certification knowledge

experience

Technical Expertise

 Networking Fundamentals TCPIP subnetting DHCP DNS RADIUS TACACS

IP SLA SNMP

 Physical Connectivity Transceivers optics fiber panels patching standards

 Routing Switching BGP OSPF EIGRP VLANs STP HSRP EtherChannel

 Firewalls VPN Cisco ASA Palo Alto Juniper SRX FortiGate IPSecSSL VPN

 Wireless Cisco 98005520 WLCs WiFi Site Surveys

 Load Balancers Citrix ADC NetScaler

 Access Control Familiarity with Cisco ISE for RADIUS and TACACS

authentication services

Tools Platforms

 Strong working knowledge of WindowsLinux Ofice GDrive Visio Miro Slack

Zoom SecureCRT

 Working knowledge of ITSM processes Incident Problem Change

Management ServiceNow preferred

 Experience with network tools and systems tcpdump Wireshark iPerf Nmap

SevOne SolarWinds Grafana NetMRI

Soft Skills

 Excellent troubleshooting communication and coordination skills across global

teams

 Strong analytical and documentation abilities with attention to detail

 Ability to manage multiple priorities under pressure while maintaining

professionalism

 Passion for network technology with a proactive and continuous learning

mindset

 Selfmotivated adaptable and capable of working independently or

collaboratively

 Ability to work effectively in a teamoriented global and fastpaced environment

Nice to Have

 Experience with public cloud platforms AWS Azure GCP OCI

 Scripting and automation Python PowerShell Ansible REST APIs

 Familiarity with network automation frameworks such as Ansible Nornir

NetMiko

 Understanding of API integrations and data pipelines Cisco Juniper Palo Alto

SilverPeak Citrix

 Experience with structured data formats XML JSON YAML

 Exposure to CICD pipelines Jenkins GitLab Puppet Chef

Skills

Mandatory Skills : Cisco-sdn-network-administration