Change Project Manager

Position Title: Program Manager – Non‑IT

Duration: 6 months

Location : Toronto/ Waterloo/ Montreal

Work Model: Hybrid -Tuesday ,Wednesday , Thursday

Extension Possible: Yes

Conversion Possible: Yes

Key Responsibilities

Project & Delivery Management

• Develop and maintain integrated project plans and roadmaps that align automation efforts, new services, and operating model changes.

• Track milestones, dependencies, risks, and issues; proactively identify and resolve blockers.

• Serve as a single point of coordination across the various sub-teams

Automation & Process Enablement

• Partner with operations and technology teams to ensure teams understand technology, and all the other aspects of change readiness

• Ensure operational impacts of automation are clearly understood, documented, and addressed.

• Help define future-state processes and transition plans from manual or legacy approaches to automated solutions.

Operating Model & Organizational Readiness

• Support the design and implementation of the Target Operating Model, including roles, responsibilities, workflows, and governance.

• Assess organizational readiness by identifying impacts to people, processes, tooling, and ways of working.

• Develop readiness plans that address training needs, role clarity, capacity impacts, and sequencing of change.

• Partner with leaders to prepare teams for new services, new ways of working, and increased scale.

Change & Stakeholder Management

• Work closely with the AVP of Operations and leadership team to translate strategic objectives into executable plans.

• Facilitate working sessions, planning workshops, and leadership discussions to drive alignment and decision-making.

• Communicate progress, risks, and key decisions clearly and consistently to stakeholders.

• Support change efforts by reinforcing clarity, transparency, and shared understanding across the team.

Governance & Reporting

• Establish and support appropriate governance forums, status reporting, and decision frameworks.

• Provide concise, action-oriented updates to senior leadership on delivery status, risks, and readiness.

• Ensure documentation (roadmaps, plans, process artifacts) is current and accessible.

MUST‑HAVE HARD SKILLS

Transformation – Experience supporting large‑scale operational or organizational change

Delivery – Strong end‑to‑end project execution and roadmap ownership

Readiness – Assessing and preparing people, process, and tooling impacts

Automation – Exposure to automation initiatives and process transitions

Stakeholder Management – Senior‑level communication, alignment, and influence

NICE‑TO‑HAVE SKILLS

Governance – Executive reporting, forums, and decision frameworks

Facilitation – Leading workshops, working sessions, and planning forums

PowerPoint – Strong presentation and storytelling skills

Operating Model – Target Operating Model design or implementation

Adaptability – Comfort working in ambiguity and fast‑changing environments

Certification – PMP, Prosci, or similar credentials

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the Canada, Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Dexian will on request provide accommodation for disabilities to support your participation in all aspects of Recruitment, Assessment and selection process.