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Job Description
KEY ACCOUNTABILITIES & ACTIVITIES
Key Accountabilities
KEY ACTIVITIES
Requirements Identification
ACI Operations & Device Management
Minimum Requirements:
Application Centric Infrastructure (ACI)
ABOUT US
malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.
Our mission
Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.
Our vision
To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.
Driving change that makes a real impact
Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.
About The Team
Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.
Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.
Join us in shaping the future of technology in Qatar
KEY ACCOUNTABILITIES & ACTIVITIES
Key Accountabilities
KEY ACTIVITIES
Requirements Identification
ACI Operations & Device Management
- Manage and operate Cisco ACI fabric, including APIC controllers, Spine, and Leaf switches.
- Provide Level 3 (L3) support for Cisco ACI and Cisco SDA in an enterprise data center environment.
- Perform day-to-day monitoring of fabric health, faults, events, and performance.
- Ensure high availability, stability, and optimal performance of the ACI fabric.
- Troubleshoot fabric faults, health score degradation, endpoint learning, and policy issues.
- Configure and manage tenants, VRFs, Bridge Domains (BDs), EPGs, contracts, filters, and application profiles.
- Implement L2/L3 connectivity, L3Out, vPC, and port-channel integrations.
- Execute approved change requests in line with change management and ITIL processes.
- Support ACI upgrades, patching, maintenance windows, and lifecycle management.
- Perform fine-tuning and optimization of network devices across data centers, campus, and branch networks.
- Drive and manage security incidents, changes, and problems assigned to the Network Security Operations Team.
- Perform root cause analysis (RCA) and implement corrective and preventive actions.
- Ensure escalated incidents and service requests are resolved within defined SLAs/OLAs.
- Resolve ticket-based requests in compliance with priority and SLA commitments.
- Provide after-hours and on-call support for incidents, changes, and maintenance activities.
- Configure, maintain, and support core switches, routers, firewalls, and access switches.
- Handle day-to-day Network & Security operations, beyond ACI when required.
- Support Systems, Virtualization, and Application teams for network-related issues.
- Provide advanced troubleshooting support to branch IT technicians.
- Work closely with NOC/SOC, server, virtualization, and application teams during incidents.
- Act as a Subject Matter Expert (SME) for network and security technologies and project implementations.
- Develop, maintain, and improve network SOPs, operational runbooks, and incident playbooks.
- Plan, implement, and test Disaster Recovery (DR) and Business Continuity Plans (BCP), leading recovery efforts when required.
- Create and maintain network inventory, topology diagrams, and technical documentation.
- Coordinate with vendors and technology partners, including raising TAC cases and driving issues to closure.
- Support device upgrades, replacements, migrations, data center moves, and new technology implementations.
- Travel to client sites and data centers for installations, troubleshooting, audits, and migration activities.
- Coordinate and support site visits across multiple locations as per SLA and project requirements.
- Follow ITIL best practices for incident, change, and problem management.
- Apply information security best practices across ACI, routing, switching, and network security operations.
- Ensure network controls, policies, and procedures operate effectively and are continuously improved.
Minimum Requirements:
- Bachelor’s degree in relevant discipline.
- Relevant certifications: CCNP / CCIE (preferred).
- ITIL certification or strong ITIL process knowledge.
- Experience working in Network Operations Centers (NOC) supporting large enterprise or multi-national clients.
- Excellent written and verbal communication skills with the ability to articulate technology strategy and operational risk.
Application Centric Infrastructure (ACI)
- Hands-on experience in support, administration, installation, and upgrades of ACI environments.
- Experience designing and building SDN-based data center networks using Cisco ACI, VMware NSX, and
- OpenFlow-based solutions.
- Secure onboarding of workloads using EPGs, contracts, filters, and L2Out/L3Out.
- Integration of Cisco ACI with VMware NSX, including HCI/VxRail/VVD (Dell/EMC).
- Configuration, testing, and validation of DR capabilities in multi-pod ACI architectures.
- End-to-end knowledge of ACI firmware upgrades.
- Troubleshooting ACI infrastructure and interoperability with traditional networks.
- Knowledge of ACI Multi-Pod, Multi-Site, and Policy-Based Routing (PBR) is an advantage.
- Design, operation, and support of Cisco SDA campus networks.
- Operate and maintain SDA fabric, including Edge, Border, Control Plane, DNAC, and ISE integration.
- Implement and tune NAC policies using Cisco ISE, including IoT onboarding.
- Monitor wired and wireless performance using SDA telemetry.
- Troubleshoot SDA wired and wireless connectivity and performance issues.
- Enforce security using TrustSec SGTs through ISE integration.
- Plan and support IPv6 adoption as part of enterprise IP strategy.
- Design and support large LAN and WAN environments, including VXLAN architectures.
- Expertise in routing protocols: OSPF, EIGRP, BGP.
- Extensive hands-on experience with Nexus, Catalyst, ISR/ASR routers, and Wireless LAN.
- Strong understanding of VXLAN, Anycast Gateway, and data center routing designs.
ABOUT US
malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.
Our mission
Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.
Our vision
To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.
Driving change that makes a real impact
Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.
About The Team
Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.
Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.
Join us in shaping the future of technology in Qatar
Key Skills
Ranked by relevance
aci
wireless
itil
network security
virtualization
routers
vmware
sla
high availability
cybersecurity
firewalls
switches
server
eigrp
nexus
cloud
ccie
ccnp
ospf
ipv6
wan
lan
nac
sdn
ai
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- Posted
- May 07, 2026
- Type
- Full-time
- Level
- Not Applicable
- Location
- Doha
- Company
- malomatia
Industries
IT Services
IT Consulting
Categories
Information Technology
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