Cross-Functional Project Coordinator

About Digistore24

Digistore24 is a leading all-in-one online sales platform, empowering entrepreneurs and businesses worldwide to automate their processes and scale their online ventures. With a robust suite of features including an integrated online store, a vast affiliate marketplace, and comprehensive back-office automation, we handle the complexities of online sales—from payment processing and tax management to customer support and affiliate payouts. Our platform has processed over $3 billion in sales and supports a vibrant community of over 8,500 product offers across 44 diverse niches. At Digistore24, we are committed to providing the tools and support necessary for our clients to achieve unparalleled growth and success in the digital marketplace.

About the Role

Digistore24 is hiring a Cross-Functional Project Coordinator to drive execution and operational alignment across Pagewheel’s marketing, creative, technical, product, and AI-assisted workflows.

This is not a passive coordination role.

You will act as the operational bridge between:

• Product and strategy leadership
• Creative production teams (copy, design, video)
• Technical and development teams
• AI agents and automation workflows
• Marketing and growth stakeholders

Your role is to ensure projects move from concept to execution with speed, structure, accountability, and operational clarity.

You will translate strategy into actionable tasks, build scalable workflows, proactively identify blockers, track execution and growth metrics, and maintain visibility across all stakeholders.

Key Responsibilities

Cross-Functional Coordination

• Serve as the primary liaison between leadership and execution teams
• Translate strategic initiatives and project briefs into actionable production tasks
• Coordinate alignment across creative, technical, marketing, and product stakeholders
• Clarify scope, ownership, timelines, and deliverables before execution begins
• Ensure projects move forward efficiently and without communication breakdowns

You are the operational connective tissue across teams.

Workflow & Project Management

• Build and maintain structured workflows in ClickUp (marketing/creative) and Jira (development/IT)
• Break large initiatives into clear milestones, deliverables, and dependencies
• Assign tasks with explicit ownership and deadlines
• Track project progress proactively and follow up consistently
• Surface risks and blockers early before they impact delivery

Strong ClickUp and/or Jira proficiency is required.

Timeline & Delivery Coordination

• Own project timelines from kickoff through launch
• Ensure deliverables are completed on schedule and aligned with priorities
• Monitor project execution and identify operational bottlenecks
• Escalate blockers when necessary and help drive resolution
• Maintain momentum across simultaneous initiatives without creating unnecessary friction

Metrics, Reporting & Visibility

• Track project performance and key operational/growth metrics
• Identify performance drops or execution gaps proactively
• Create clean, concise status reports and dashboards for stakeholders
• Provide regular updates regarding:
• project progress
• delivery risks
• timeline shifts
• operational priorities
• performance metrics
• Maintain documentation and visibility across all active initiatives

Strong written communication and structured thinking are essential.

Process Optimization

• Identify workflow inefficiencies and operational gaps
• Improve documentation, communication clarity, and execution consistency
• Standardize recurring processes and project structures
• Reduce ambiguity across cross-functional teams
• Help improve execution speed and operational scalability

The goal is operational clarity, accountability, and execution velocity.

Qualifications & Experience

• 3–5+ years in project coordination, operations, or project management
• Strong experience with ClickUp and/or Jira
• Comfortable working with analytics, reporting, and operational data
• Experience coordinating across:
• strategy or product teams
• creative production teams
• technical or development teams
• Excellent written and verbal communication skills
• Strong organizational and operational thinking
• High attention to detail and strong follow-through
• Experience building dashboards, reporting systems, or workflow documentation

Desired Skills

• Experience in digital marketing, SaaS, ecommerce, or marketplace environments
• Familiarity with agile or sprint-based workflows
• Experience working across multiple time zones
• Experience managing multiple simultaneous projects with competing priorities
• Comfort working in fast-paced, high-growth environments
• Familiarity with AI tools and AI-assisted operational workflows

Core Competencies

• Structured and process-oriented mindset
• Strong operational ownership
• Clear and concise communicator
• Highly organized and detail-oriented
• Calm under pressure and shifting priorities
• Proactive problem-solver
• Strong accountability and follow-through

What This Role Is Not

This is not:

• a passive coordination role
• an administrative assistant position
• a note-taking role
• a creative direction role

This role owns execution clarity, operational coordination, and delivery momentum across teams.

How Success Will Be Measured

• On-time project delivery
• Reduction in operational bottlenecks and miscommunication
• Stakeholder visibility and satisfaction
• Clean and organized ClickUp/Jira workflows
• Proactive issue identification and resolution
• Consistent execution across cross-functional teams

Why This Role Matters

Execution breakdowns slow growth.

This role ensures:

• strategy becomes execution
• teams stay aligned
• projects move efficiently
• deadlines are met
• stakeholders remain informed

If you thrive on structure, accountability, and driving complex projects forward, this role was built for you.

Due to the collaborative nature of this role and the need for close alignment with our US-based teams, candidates are expected to work a later shift that allows for a minimum overlap of 5 working hours with the US team.