K&K Social Resources & Development GmbH is an international recruiting agency that has been providing technical resources in the European region since 1993. This position is with one of our clients in Finland, which is actively hiring candidates to expand its teams.
Role: - Advanced PHP Developer + L2/L3 Support
Location: Helsinki, Finland (Hybrid)
Technology: PHP, Powershell, JavaScript and Jboss, PLSQL, Windows (Future: Kafka, MariaDB, Cassandra )
Employment Type: Permanent
Experience: 5–8 Years
Role Overview:
We are seeking a proactive and technically strong Application Support Engineer to support, maintain, troubleshoot, and enhance enterprise applications built on PHP, JavaScript, JBoss, PL/SQL, and Windows-based platforms. The role will focus on production stability, issue resolution, environment support, deployment assistance, scripting automation, and database troubleshooting across business-critical systems.
The ideal candidate will have strong experience in application support and incident management, with the ability to work across application, middleware, database, and operating system layers. Exposure to future technologies such as Kafka, MariaDB, and Cassandra will be considered a strong advantage as the application landscape evolves.
Key Responsibilities:
- Application Support & Maintenance
- Provide L2/L3 application support for enterprise applications running in production and non-production environments.
- Monitor application health, investigate system issues, and ensure stable day-to-day operations.
- Troubleshoot and resolve incidents related to application functionality, batch processing, middleware, integrations, and database performance.
- Analyze recurring issues and implement sustainable fixes to improve platform stability.
- Perform root cause analysis (RCA) and contribute to problem management activities.
- Support defect fixes, minor application enhancements, and technical improvements as required.
Required Skills & Experience
Core Technical Skills
- Strong experience in application support / production support for enterprise applications.
- Good hands-on knowledge of PHP application support and troubleshooting.
- Experience with PowerShell scripting for automation and operational support.
- Working knowledge of JavaScript for frontend issue analysis and minor enhancements.
- Experience supporting applications running on JBoss Application Server.
- Strong knowledge of PL/SQL and SQL troubleshooting.
- Hands-on experience with Windows server/application environments.
- Ability to troubleshoot across application, middleware, database, and OS layers.
Strong experience in:
- Incident management
- Problem management
- Root cause analysis
- Production monitoring
- Release and deployment support
- Ability to analyze logs, trace errors, and troubleshoot performance issues across multiple layers
- Experience supporting business-critical applications in a controlled production environment.
- Familiarity with support SLAs, ticketing systems, and operational governance.
Preferred / Nice-to-Have Skills
- Exposure to Kafka, MariaDB, or Cassandra.
- Experience with enterprise monitoring and logging tools.
- Familiarity with deployment tools, CI/CD processes, and version control systems such as Git.
- Exposure to Linux/Unix environments would be beneficial.
- Knowledge of API troubleshooting and integration support.
- Experience working in Agile, DevOps, or hybrid support-delivery models.
- Familiarity with ITIL practices and structured service management environments.
Note: Applicants for employment in Finland should possess work authorization, which does not require sponsorship by the employer for a visa.
Key Skills
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- Posted
- Jun 17, 2026
- Type
- Full-time
- Level
- Mid-Senior
- Location
- Helsinki
- Company
- K&K Talents
Industries
Categories
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