Assistant Manager, HR Business Partner

NTUC Health is one of the largest community health and eldercare providers in Singapore. At the Human Resources team, we believe in developing and implementing HR initiatives that influence and support the organizational vision and growth. We partner with our leaders to envision, develop and execute HR strategies to transform the eldercare sector. If you would like to make a difference in the sector, we welcome you to join us as a Human Resources Business Partner.

We are looking for a passionate and detail-oriented HRBP to join our dynamic team. In this role, you will be the heart of our daily HR operations, acting as a vital bridge between our employees, management, and specialized HR functions. This is a fantastic opportunity for an emerging HR professional to gain hands-on experience across the entire employee lifecycle. You will grow your career by supporting key business units, fostering a positive workplace culture, and helping us execute foundational HR strategies that drive our business forward.

• Assist in partnering with Business Units (BU) to support HR initiatives, helping with day-to-day workforce planning and organizational queries.
• Support organizational change initiatives by assisting with employee communications and addressing basic inquiries.
• Collaborate with various HR Centers of Excellence (Talent Management, L&D, Talent Acquisition, Shared Services) to help execute HR programs and provide on-the-ground feedback for continuous process improvement.
• Assist the C&B team with data collection, reporting, and administrative support during annual merit cycles and promotional windows to help maintain internal parity.
• Participate in reviewing and documenting standard operating procedures to improve daily HR operational efficiency.
• Support the broader HR team in the rollout, administration, and tracking of annual HR cycles, initiatives, and special projects.
• Serve as the first point of contact for employees and managers regarding general HR queries, routine employee relations matters, and basic conflict resolution, escalating complex issues when necessary.
• Provide hands-on administrative support for core HR matters, including performance management, onboarding/offboarding, and maintaining accurate records in our HR systems.
• Work closely with team members to operationalize HR administration, ensuring data accuracy, consistency across Business Units, and basic compliance with local regulatory requirements.
• Stay updated on current local labor laws and employment regulations to help the team minimize legal risks in daily HR activities.
• Assist in gathering People Data and generating routine reports to track key metrics (such as headcount, attrition, and diversity), helping the team prepare insights for business unit heads.

Qualifications

You should:

• Bachelor’s degree in Human Resources or a related field
• Possess 5 or more years of experience in HR business partnering or equivalent role
• Have In-depth knowledge of the Employment Act, Human Resource organizational policies, processes, and best practices
• Be able to collaborate and build a strong rapport with key business stakeholders
• Comfortable working in a fast-paced environment where priorities can shift rapidly.

It would be great if you:

• Have a valid IHRP certification
• Possess experience in the healthcare industry experience

Other Information

This role will be supporting our Nursing Home in the East region (Pasir Ris Nursing Home & Tampines Nursing Home)

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.