Network Engineer - Contractor (L2)

Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations. With a commitment to continuous improvement, we serve a diverse range of industries, providing exceptional services that empower our clients to focus on their core business goals.

This exciting contractor (day rate) position will be based for 12 months on-site with the wider ICT support and Infrastructure team with one of our public sector customers in Dublin City Centre.

You will be responsible for managing and supporting a large, complex WAN environment across multiple locations throughout Ireland, delivered via a range of service providers. The network spans a multi-vendor infrastructure, including FortiGate SD-WAN firewalls, Alcatel-Lucent Omni Switches, and Aruba WiFi solutions. Connectivity across the estate is diverse, incorporating technologies such as MPLS, eFibre, DSL, MSA, 4G/5G, and satellite links. SD-WAN, primarily based on Fortinet technology, is deployed extensively across the network estate.

Key Responsibilities:

Project Delivery, Documentation and Reporting:

• Understand the goals of collaborate effectively with internal teams.
• Plan, coordinate and track project tasks proactively.
• Contribute to project reviews with team.
• Maintain detailed and up-to-date documentation of network diagrams, configurations, and procedures.
• Update the inventory management system.

Network Maintenance and Support:

• Monitor and maintain LAN, WAN and WLAN infrastructure, including switches, routers, access points, SD-WAN Firewalls and NAC.
• Troubleshoot and resolve network issues to minimise downtime.

On-site Physical Work:

• Cabling: Inspect, install, and maintain network cabling for connectivity and performance.
• Racking and Stacking: Install and organise network equipment in racks with proper cable management.

Network Implementation:

• Assist in deploying LAN, WLAN, and NAC solutions as required.
• Support Level 3/4 engineers in configuring and installing network hardware and software as required
• Facilitate planned maintenance and change management processes.

Support:

• Offer technical support and guidance to the clients users and help desk
• Respond to Level 2 and priority helpdesk tickets as required
• Record, Update, Track issues/requests and correspondence in Helpdesk ticketing system

Working Conditions:

• Onsite role at clients location.
• Standard working hours of 37.5 hours per week.
• May involve occasional after-hours work to assist in maintenance or upgrades.
• Requires the ability to lift and move network equipment when necessary.
• Travel at various sites across Ireland will be required at times.

Requirements:

• 2+ years working experience managing and supporting Network environments.
• Full driving license and access to vehicle.
• Flexibility to travel will be required across Ireland.
• Hands-on experience in setting up and supporting Network infrastructure.
• Hands-on experience in setting up or managing Wireless networks.
• Working knowledge of LAN/WAN protocols such as TCP/IP, DNS/DHCP, Layer2, Switching, Layer3 Routing, Knowledge of OSPF and BGP, OSI Model,NAC (Network Access Control).
• Ability to support Wireless Technologies.
• Working knowledge of Fortinet (or other) SD WAN technologies.
• Working knowledge of Aruba Clearpass, Controllers and Airwave.
• Knowledge of Alcatel-Lucent OmniSwitches (Or Cisco, HP).
• Experience with VPN technologies and how they impact various applications.
• Experience with other cloud based VC applications.
• Experience in dealing with multiple 3rd party WAN providers.
• Proven ability to work on their own in an outage situation.
• Support experience to users of all levels in busy helpdesk environment.
• Hands-on experience in managing and working in computer rooms. This includes cabling and racks.
• Understanding of environmental issues such as air conditioning, UPS, water leak detection
• Certifications such as CCNA are a distinctive advantage.

At Nostra we value our people. We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy. These values form a central part of our recruitment process. Nostra is an equal opportunity employer committed to diversity and inclusion.