Head of Digital Platforms

Head of Digital Platforms (Enterprise Web Platforms)

Remote with Occasional Travel.

Our client are seeking an experienced and driven leader to take on the pivotal role of Head of Enterprise Web Platforms. Reporting to the Global Head of Development, you will lead agile teams in delivering projects across Content & Marketing (C&M) and Online Booking (OLB) platforms. Combining a strategic mindset with outstanding technical and leadership skills, you will be responsible for driving innovation, value, and excellence in a fast-paced, global environment.

Key Responsibilities:

• Build and inspire high-performing, cross-functional teams, fostering a culture of collaboration, continuous improvement, and quality.
• Leverage data insights to shape decision-making and deliver measurable value.
• Embed Agile practices across teams, acting as a coach and mentor to drive excellence.
• Navigate the complexities of a global organisation, ensuring seamless communication and alignment across diverse cultures.
• Manage end-to-end digital projects, ensuring alignment with strategic business goals and providing exceptional 24x7 platform support.
• Implement robust governance frameworks and industry-standard tools to ensure project quality and strategic alignment.
• Act as a bridge between technical and business functions, ensuring cohesive project delivery.
• Oversee IT service management, procurement, and legal contracts while optimising relationships with external partners.
• Work across onshore, offshore, and nearshore teams, providing executive-level insight and transparent reporting to key stakeholders.

Key Skills required:

• Proven leadership experience in digital delivery within a global organisation, with a strong emphasis on Agile methodologies.
• Exceptional ability to build and manage high-performing teams, instilling a culture of excellence and inclusion.
• Strong data-driven mindset, with expertise in using key performance indicators (KPIs).
• Advanced communication skills, with experience engaging confidently at executive and C-suite levels.
• Proficiency in governance tools such as Jira, Confluence, and Product Plan, with a clear understanding of governance and quality assurance processes.
• Comprehensive knowledge of IT Service Management and best practices for managing third-party engagements and legal agreements.
• Demonstrated cultural awareness and ability to work effectively across international teams.
• Certifications in Agile, PRINCE2, ITIL, or related disciplines (preferred).
• Experience managing full Software Development Life Cycles (SDLC) and delivering projects in high-pressure environments.

Salary:

The full package on offer includes a base salary of up to £120k/ annum, plus excellent benefits including remote working opportunities.