Recruiter

Work on the recruitment process for a wide range of client positions, including BPO roles like customer service, leadership (TLs, Trainers, QAs), management (Associate Managers, Managers, Training Managers), specialists, coordinators, drivers, and any other client needs.

Non-Agent Hiring

• 100% Hiring SLA for non-agent requirements from Rank and File to Executive level positions.
• Conduct end-to-end hiring process from sourcing to new hire onboarding.
• Deliver quality candidates to Operations and Hiring Managers
• Real time updating of recruitment database, trackers, and process documentation.
• Onboarding, process orientation and knowledge transfer to new team members
• Create and maintain report trackers and database that would be used in recruitment reports and analyses.
• Provides Recruitment reports – DRU, sourcing reports, Cost Utilization, others.
• Understands and meets Recruitment KPIs by creating process improvements and hiring strategies.
• 100% Hiring Fill Rate based on SLA.
• New hire first day No Show percentage rate
• Cost Per Hire
• 30-day attrition
• Implement the hiring process and calibration sessions with the Hiring Managers / Clients to meet standards.
• Partner with the stakeholders on hiring requirements.

Qualifications:

• Graduate of Psychology / Human Resource or equivalent
• U1: Fresh graduate is acceptable or at least 6 months experience in hiring.
• U2: At least 1-2 years’ experience in hiring
• Organized and detail oriented.
• Excellent written and oral Japanese Language.
• Proficient in English communication skills
• Computer and internet proficient
• Adept in using MS Office and has good presentation skills.
• Can work independently and in a team.
• Open to work on a weekend or holiday if needed
• Can work hybrid schedules.