Project Management Consultant

Senior Implementation Consultant PSS

In this respect, he/she must carry out the following actions:

• Support Implementation Project Manager for PSS until successful project completion.
• Attend Implementation calls with clients, and support client with any technical question related to PSS;
• Make sure client respects implementation window as per the contract agreement.
• Assist with the global implementation process, working closely with Celergo’s global partners.
• Analysis of the client's organization (information channel, interface, etc.);
• Configuration of regulatory settings in the global ADP platform (CGC);
• Develop, test and optimize the global solution according to the customer’s specifications; make sure all the steps are followed in the system to allow correct invoicing process
• Organize and support meetings with key stakeholders as needed to review project status, discuss and review issues.
• Responsible for providing status reporting and providing responsive feedback to management and senior leadership.
• Provide action plans and issue resolution, as appropriate.
• Clearly explain country specific payment issues to clients with the help of the payment partners and in-country partners.
• Train clients through online demonstrations using our payroll and payments technology.
• Serve as a point of contact for client inquiries, invoicing, and fulfillment regarding client-impacting issues throughout implementation.
• Relay pertinent payment information to our global partners in a timely manner.
• Excellent verbal and written communication skills as well as strong presentation and interpersonal skills.
• Ability to work under pressure while maintaining a professional demeanor.
• Ability to problem - solve and seek alternative solutions.
• Travel to client location when required.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education -- Bachelor's degree from a four-year college or university.
• Experience -- Two to five years related experience and/or training, preferably in a service environment.
• Other Skills and Abilities
• Bilingual Language skills are preferred
• Project management certification a plus