Business Analyst

Business Analyst – Enterprise Content Management (ECM) Implementation

Contract Length: Initial 8-month contract + 2 x 12-month extensions

WFH Flexibility: 5/10 split (fortnightly)

Join a high-impact digital transformation program delivering a new Enterprise Content Management (ECM) solution. This role is central to modernising how information, correspondence, and records are managed across a large and complex organisation.

As the Business Analyst, you will support the design, data migration, and implementation of a new ECM platform. You’ll build on existing business process documentation and work closely with internal stakeholders, project leads, and implementation partners to define future-state processes and enable successful adoption.

Key responsibilities include:

• Develop and obtain approval for ‘to-be’ business process maps aligned with the ECM framework
• Review current-state documentation and become a subject matter expert across business functions
• Lead and support data migration activities and solution configuration
• Contribute to design workshops, testing, deployment, release planning, and handover to support teams
• Work collaboratively with project team members and business representatives across all levels
• Participate in Agile ceremonies including sprint planning, backlog refinement, stand-ups, and reviews
• Communicate technical and functional information in clear, plain English for stakeholders

This role will suit a hands-on and proactive Business Analyst who thrives in large-scale digital transformation environments. You’re confident in your stakeholder engagement, process mapping, and documentation skills, and bring a practical understanding of ECM and information management.

Mandatory experience:

• 5+ years’ experience as a Business Analyst in large, complex, or highly regulated environments
• Strong communication and stakeholder engagement skills across business, technical, and vendor groups
• Demonstrated ability to work under pressure, manage competing priorities, and meet tight deadlines
• Experience with Visio (BPMN), Excel, and Jira
• Proven ability to deliver high-quality documentation and project deliverables
• Strong analytical, conceptual, and problem-solving skills

Highly desirable:

• Experience in information/content migration within a complex environment
• Previous experience working within a transport, infrastructure, or government setting

To apply please send your resume or contact Nat on 0430 292 875 or [email protected]