Product Manager - Passenger Solutions

Who We Are?

We are the technology leader of the aviation and air cargo industry in Turkey! We are an innovative and successful team that does not fit into the mold, constantly enlarges its target and pushes the standards in global competition...

We design and develop technology with the spirit of R&D, where human, engineering and software are the most perfect components. We use trend technologies such as big data, cloud computing, artificial intelligence, fintech, cybersecurity and blockchain which we can compete in the sky. We move forward confidently and successfully with the power of our knowledge and experience into the future.

Obviously, We don't dream too much as “what will happen in the future?”, because we are designing the future from today...

We are a strong team of more than 1800 valuable talents that shed their minds in offices equipped with modern technology in Istanbul, Ankara and Izmir. Team play is our favorite system! We focus on the same goal – winning – and continue to work together with the motivation to achieve this.

If you want to have your name in the success story of a globalizing company, we look forward to your application to the winners team!

About the team:

You will be joining a newly formed and fast-growing team that is dedicated to innovation and excellence. This team leverages the latest technologies and adheres to modern development standards to create state-of-the-art logistics solutions. Designed for global use, our products aim to set new standards in the industry, solving complex challenges with precision and scalability. By joining this forward-thinking team, you will have the opportunity to contribute to a project with a global vision and a strong focus on quality and impact

About the Role

We are seeking a strategic and visionary Product Manager to lead our product portfolio in Passenger Solutions domain. This role will oversee the development of new products as well as development of new features for the existing products portfolio, ensuring product alignment, innovation, and successful execution. The ideal candidate is an experienced product leader with deep expertise and business acumen in digital commerce, and product management best practices.

Our company is on a mission to redefine the way airlines are serving their customers by developing a modern, customer-centric platforms that dramatically enhance the traveler experience. We aim to offer a seamless, customizable and flexible ecosystem for airlines where they have an increased control over their portfolio, empowering them with cutting-edge technologies in various products and solutions. The Product Manager will play a crucial role in driving this initiative, ensuring our products align with the latest industry standards and customer expectations.

Key Responsibilities

Product Vision & Strategy

• Define and drive the product vision and strategy in alignment with market needs.
• Identify market opportunities and emerging industry trends to ensure the product portfolio remains competitive and aligned with the features of tomorrow.
• Develop a long-term, scalable product roadmap that balances business objectives, customer needs, and technical feasibility.
• Foster an innovation-driven approach, continuously refining and adapting product offerings.

Execution & Delivery

• Work closely with delivery teams, create and oversee Passenger domain product roadmaps, ensuring planned functions and features are implemented in a timely fashion.
• Ensure agile product development processes are followed, including sprint planning, backlog grooming, and iterative releases.
• Collaborate closely with the Delivery Teams to ensure smooth execution of product initiatives.
• Optimize processes to improve time-to-market and delivery efficiency.
• Oversee the entire product lifecycle from concept to launch and beyond.

Stakeholder Engagement & Communication

• Ensure that the core product identity is preserved while accommodating customer-specific needs, avoiding over-customization or proprietary deviations that dilute the overall product vision.
• Represent the product function in executive meetings and strategic planning sessions.
• Work closely with commercial, operations, and engineering teams to co-define requirements and ensure the delivery of high-impact features.
• Establish strong communication channels with internal and external stakeholders to gather customer insights, market trends, and operational feedback.
• Geniunely leverage AI and data analytics to align customer insights with product vision and optimize decision-making processes.
• Develop and create materials (presentations, reports, whitepapers, and internal documentation) to increase awareness and educate all relevant stakeholders about product strategy, industry trends, and key initiatives.

Customer & Market Insights

• Gather customer insights and market research to drive product improvements and innovation.
• Use data analytics to prioritize features and enhancements based on business impact and user needs.
• Stay updated with industry trends, competitive landscapes, and technological advancements to refine product offerings.
• Develop strategies to integrate AI-driven analytics to personalize and enhance customer experiences.

Required Qualifications & Experience

• 7+ years of product management experience, with at least 5+ years in a leadership role.
• Bachelor’s degree in Engineering, Computer Science, or a related field; MBA or equivalent is a plus.
• Hands-on experience in Agile methodologies, including but not limited to Scrum and SAFe frameworks.
• Good understanding of Airline Reservation Systems, Pricing, and Airline Distribution models.
• Experience in travel technology, airline retailing, or digital commerce is highly preferred.
• Technical background or experience working closely with engineering teams is a plus.
• Demonstrated success in leading cross-functional teams and managing multiple stakeholders.
• Ability to work in a fast-paced, high-growth environment with evolving requirements.
• Excellent communication and stakeholder management abilities.
• Strong analytical and problem-solving skills, with the ability to translate market insights into actionable product strategies.
• Exceptional communication and presentation skills, with the ability to collaborate effectively across multidisciplinary teams
• Strategic thinker with the ability to manage complexity, drive innovation, and deliver results in a fast-paced environment
• Ability to deal with ambiguity and change
• Exceptional English language skills, both written and verbal, are required. The candidate must be able to communicate complex ideas clearly and persuasively to diverse audiences, including executive leadership, technical teams, and external stakeholders.
• Ability to travel when required

Why Join Us?

• Be a key leader in presenting travel sector leading products.
• Work with a team of highly skilled professionals in a dynamic, innovation-driven environment.
• Influence strategic decisions at an executive level and make a tangible impact.
• Competitive salary, equity options, benefits, and opportunities for professional growth.

This is an individual contributor role. The candidate is expected to lead cross-functional collaboration and take ownership of projects; however, this role does not include direct team or people management responsibilities.

Benefits Of Working With Us

In addition to having the opportunity to grow and be challenged, and to be part of a life, our people enjoy a range of rewarding benefits:

• Flexible working arrangements, generous personal, parental and cultural leave
• Competitive remuneration
• Free and subsidized health and wellbeing services
• Discounts on a wide range of products and services
• Career development opportunities
• A buddy who will guide and accompany you during your onboarding process
• A great number of online courses and technical trainings that will support your development
• Personalized development plan for you
• Using CED & Pass Flight for travelling experience with your family
• Support payment for childcare

Be Yourself

We value the unique backgrounds, experiences and contributions that each person brings to our team and encourage and celebrate diversity.

If you would like to get to know more about Turkish Airlines Technology, please follow us on Instagram and LinkedIn;

[https://www.instagram.com/turkishairlinstechnology/](https://www.instagram.com/turkishairlinstechnology/)

[https://www.linkedin.com/company/thyteknoloji/](https://www.linkedin.com/company/thyteknoloji/)