Business Analyst

About the Company

Finartz Connect, provides top-tier services to its partners in banking, e-commerce, insurance, retail and payment systems industries. We are more than IT services! We focus on your ideas, challenges, goals and partner with you to create success.

Job Description

We are looking for a detail-oriented and proactive Business Analyst to join our growing team. You will play a key role in analyzing business needs, improving processes, and supporting the development of scalable solutions across various projects.

This is a great opportunity for professionals who enjoy problem-solving, collaborating with both technical and business teams, and turning requirements into impactful outcomes. Candidates with experience in banking or insurance domains will be considered a strong asset, as some projects may involve industry-specific processes.

Key Responsibilities

• Work with stakeholders to gather, analyze, and document business requirements and translate them into clear functional deliverables
• Conduct process analysis to identify areas for improvement, automation, or simplification
• Prepare functional documentation, user stories, acceptance criteria, and process flows
• Participate in planning, testing, and implementation phases to ensure alignment with business goals
• Collaborate with developers, QA, and UI/UX teams throughout the product lifecycle
• Support end-user testing and assist in issue resolution during UAT phases
• Track project progress, follow up on action items, and support change management efforts
• Maintain and continuously improve process and solution documentation
• Actively contribute to service-level testing, including test case creation, execution, and validation of API and integration endpoints

Qualifications

• Bachelor’s degree in Engineering, Business Administration, Information Systems, or a related field
• 1 to 5 years of experience as a Business Analyst or in a similar analytical role
• Experience in testing services and APIs within integration projects or backend systems
• Strong problem-solving skills and attention to detail
• Ability to work with technical and non-technical stakeholders effectively
• Experience in documenting requirements and business processes using standard methodologies
• Familiarity with Agile/Scrum or Waterfall project environments
• Comfortable working with SQL or data for validation and analysis purposes
• Proficient in tools such as JIRA, Confluence, MS Office, or similar
• Ability to manage multiple priorities and work in a fast-paced environment
• Knowledge or experience in banking or insurance processes is a plus