System Support Engineer

Company Description

TeamLogic IT provides IT service, support, project consultation, and account management for businesses. Our local offices deliver services such as Managed IT Services, Email Management, Networking Services, Backup & Recovery, and Cloud Solutions. We also offer Mobility Services, Business Continuity Planning, VoIP Phone Systems, Cybersecurity, Hardware & Software Management, Relocation Services, and Project Consultation. Our highly skilled technicians provide personalized and efficient service.

Role Description

This is a full-time remote role for a System Support Engineer. The System Support Engineer will be responsible for providing technical support, troubleshooting issues, administering systems, managing operating systems, and ensuring network security. Daily tasks include assisting clients with IT-related problems, maintaining system performance, and implementing security protocols.

Qualifications

• Technical Support and Troubleshooting skills
• System Administration and Operating Systems management skills
• Expertise in Network Security
• Excellent communication and interpersonal skills
• Ability to work independently and remotely
• Experience with IT service management tools and platforms
• Bachelor's degree in Information Technology, Computer Science, or related field